Donna VanScyoc B.
the 8 month flea and tick collar is a scam
the 8 month flea and tick collar is a joke, I keep picking ticks off of my dog and he also has fleas. I have tried to call them but no one ever gets on the phone and I get a recording saying they can't take my call at this time. Don't buy this product it is a scam. I would have given it 0 stars but that was not an option.
Response from FurLife™Jun 28, 2024
Hello Donna, Thank you for sharing your feedback, and we're truly sorry to hear about your disappointing experience with our flea and tick collar. We understand how frustrating it is to still find ticks and fleas on your dog despite using our product. We take these matters very seriously and are committed to ensuring the effectiveness of our collars. Regarding your difficulty in reaching us by phone, we apologize for the inconvenience. We aim to provide excellent customer service and regret that we have not met your expectations in this instance. We would like to address this issue and discuss a possible solution or refund. Please contact us at [email protected], and we will prioritize your case to ensure it is resolved promptly. Thank you for bringing this to our attention, and we hope to have the opportunity to make things right for you and your pet. Kind regards Marc