FurLife™Reviews of getfurlife.com

Response from FurLife™Apr 19, 2025

Thank you for your feedback, and we’re genuinely sorry that you found our advertisements upsetting. We want to assure you that it was never our intention to disturb or offend anyone. Our goal is always to raise awareness about the real and serious dangers that fleas and ticks can pose to pets. We appreciate you bringing this to our attention, and we hope you might reconsider your opinion of our brand in the future. If you have any further concerns or would like to share more thoughts, we’re always open to hearing from you at [email protected]. Thank you again for your honesty—it helps us grow and do better. Kind regards Marc

Response from FurLife™Apr 10, 2025

Hi Annia, Thank you for taking the time to share your experience — we're truly sorry to hear that you’re feeling disappointed and let down. We completely understand how frustrating it is to see ticks on your pets, especially after trying a new product that you had high hopes for. We want to clarify that while our tags are designed to help repel pests, they do require a minimum of 2–3 weeks of consistent wear to build up full effectiveness. It's possible that ticks may still be present during the initial adjustment period, especially in areas with high tick activity. We're also very sorry to hear that you haven’t received a response to your refund request — that's not the experience we aim to provide. Our team is committed to honoring our 30-day money-back guarantee, and we’d love the chance to make this right. Please reach out to us directly at [email protected], and a member of our customer care team will prioritize your case. If you've already emailed us, kindly resend your message just in case it didn’t come through — and include any photos or details you have so we can resolve this quickly. We appreciate your patience and hope we can turn this experience around for you. Kind regards Marc