The Martin Family Adventures M.
Great customer service
Great customer service

FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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The Martin Family Adventures M.
Great customer service
Judith S.
I would like to thank Julia from FurLife for her prompt and courteous response to my email and for satisfactorily processing my request. She is an asset to the company.
Shelly W.
I bought 4 collars and put them on my dogs. These collars do NOT work. I've had them a bit over a month and have been denied a refund. Furlife emailed me and gave me the same statement they reply to everyone who submits concerns. They will take your money and give you a collar that smells like citronella. DO NOT BUY THIS COLLAR! DO NOT FALL FOR THE LIES THIS COMPANY IS TELLING, THE COLLAR DOES NOT WORK. STICK WITH BRAVECTO AND FRONTLINE PLUS.. .... After speaking with customer service they refunded 60% of what I paid. I still do not recommend. I live in country and we do pay a professional to spray 4 acres of our 19 acres but dogs will go visiting. I'm 60 percent happy with resolution. I upgraded to 2 stars.
Response from FurLife™May 11, 2025
Thank you for your honest feedback—we’re very sorry to hear that the collars didn’t meet your expectations and that you felt your concerns weren’t properly addressed. We understand how important it is to find a solution that truly works for your pets, and we regret that our collars didn’t deliver the results you were hoping for. While our collars are made with natural ingredients like citronella and are effective for many customers, we also recognize that every dog’s environment and sensitivity to pests can vary, and no single solution works for everyone. Regarding the refund, we want to clarify that we do our best to work with each customer individually, and we offer flexible options, including partial refunds without requiring a return. We’re sorry if our communication felt generic or unhelpful—we never want our customers to feel dismissed. If you’re still open to resolving this, please contact us again at [email protected] so we can review your case more closely and do our best to make things right. Thank you again for taking the time to share your experience—we truly appreciate it and are always working to improve. Kind regards Marc
Janet H.
Our dog Rosie is actually liking it so far. No problem with bothering her skin...
Carissa M.
Joey was extremely understanding and helpful. My package was verified that it had delivered, and it was not in my parcel locker. However, Joey made sure I would receive this product, as I was excited to try it on my pets for the 1st time.
Linda S.
Donna from furlife was very helpful and she responded back to my email and let me know what was going on and she took care of my situation.
Christy M.
This product works very well it’s that extra I need to keep dog safe from any bugs. He doesn’t chew on himself or itch & I his pendant was punctured during play time and they replaced it hassle free & sent it right away.
Heather W.
Worked out issues promptly