Hannah G.
If I could give no stars I would
If I could give no stars I would. Total scam product. And don’t dare take them up on their 100% no questions asked money back guarantee, cause that is a total scam too. They don’t stand behind their product and when I told them it didn’t work they tried to make excuses and say that it isn’t guaranteed to work and only works if I buy more products to aid its efficacy. So… what about the 100% money back guarantee then? Isn’t that guaranteeing it’ll work or your money back? No, apparently not. It took me several very frustrating emails to get even a decent refund out of them, all the while they were making excuses for the product. They offered me a 40% refund, and I finally worked them up to 80%. They are liars all! Don’t trust their 100% no questions asked money back guarantee, it is a lie. Their product is crap. Just don’t do it.
Response from FurLife™May 11, 2025
Thank you for sharing your experience—we’re truly sorry to hear how frustrating this situation has been for you. We want to clarify a few important points. Our 100% money-back guarantee is in place to ensure customer satisfaction, and we aim to make that process as smooth as possible. In your case, partial refund offers were made without requiring the return of the product, which is something many of our customers appreciate for the added convenience. These offers are entirely optional, and you're always welcome to decline them in favor of a full return-and-refund process. We understand your disappointment and are sorry if our communication during the resolution process came across as anything less than supportive. Our intention is never to make excuses, but rather to provide clear and honest information about how the product works and what results can reasonably be expected. While many customers see great results, individual experiences can vary, and we always try to work with customers to find a fair resolution. If you still need assistance or feel your case wasn’t handled properly, we encourage you to reach out to us directly at [email protected]. We’d appreciate the opportunity to review your experience and make things right where possible. Thank you again for your feedback—it helps us improve, and we take it seriously.


