FurLife™Reviews of getfurlife.com

An item was missing out of my shipment.I emailed the company to let them know.They replied and are sending me another collar.

Julia was a big help with my mistake, I really appreciate what she done for me. Thanks bunches Julia

Julia listened to me and did what I asked without an argument. Very polite.

I somehow got confirmed for a cat fur life when I clicked the dog one. I immediately messaged their customer service to see if they could fix it and Glisson was so nice and made sure it got corrected so my dog can be protected! Already loving this company!

I recently had a great experience with the customer support from FurLife. I had no clue that I had clicked on subscription for my order from the previous month, and of course once I got the email saying that my new order processed and was charged I immediately went straight to customer support and requested a refund. Living paycheck to paycheck can be difficult and stressful specially when surprise charges happen. Well Glisson from FurLife was so nice and understanding of my situation. He got to work right away and cancelled my subscription and gave me my refund in the same day. He explained everything so well and I am very appreciative of his help. Thank you again Glisson, you’re doing an amazing job!

thanks for the willingness to send a replacement for a product that leaked everywhere

Julia was extremely helpful & solved my issue with a damaged item immediately! Very great customer service! :)

I made a mistake when ordering so I requested a cancellation of that item. I received a quick response and Julia informed me that she had taken care of the issue and that I would be getting a refund for that item. I appreciate her help and this boosts my confidence in the company and product😊