FurLife™Reviews of getfurlife.com

Julia helped me with the damage product I had made it super easy to get it taken care with no problems.

The dogs seem to enjoy the collars, they smell good , no side effects, but of course it's winter time.

My package arrived damaged but customer service (Joan) was incredible at helping with fast assistance and replacement.

Julia did a wonderful job helping me straighten out my order! I’m looking forward to receiving my order.

I had a concern with how strong the smell was at first. It was just too much for my family to be comfortable with. I reached out to customer service & Joan was amazing. She gave some recommendations to let the product air out for a week before using to give it a chance to settle. She also extended my return time frame so I could try her recommendations. I’m super thankful for the suggestion & hopeful that I’ll be able to use the product. Thanks, Joan!

I had an issue with an item that I had purchased. I reached out to customer service, and they were very patient and concerned with my issue. After sending pictures and chatting with Roy and Joey, they decided to send me a new item. I wasn't expecting that, I was only inquiring if others had had the same problem. My entire career was based around customer service. I can tell you without a doubt, FurLife is very lucky to have both Joey and Roy on their team!

I ordered a flea collar for my dog and accidentally chose green instead of red. I realized this after the order was placed. I emailed FurLife requesting a change of collar color if possible. Roy emailed me stating that the color was corrected to red. I appreciate that he addressed my issue in a timely and efficient manner Thank you Roy! Marie Cardone

Julie, the representative helping me, was very responsive and immediately sent out a replacement for the defective item! Highly recommend!