FurLife™Reviews of getfurlife.com

Response from FurLife™Aug 6, 2025

Thank you for taking the time to share your experience, and we’re very sorry to hear about the issues you encountered with our collars. Regarding effectiveness, our collars are designed to provide long-term protection, but in some cases — especially in heavily infested environments — additional measures may be needed at the start to fully break the pest cycle. We also want to assure you that all reviews on our products are from real customers; we do not pay for or fabricate feedback. We’d really appreciate the opportunity to make this right for you. Please contact us directly at [email protected] so we can review your case and find the best resolution. Your feedback helps us improve, and we’d like the chance to regain your trust.

Response from FurLife™Aug 6, 2025

Thank you for sharing your experience, and we’re very sorry to hear about the trouble you’ve had with our collars. We understand how frustrating it must be to try a new product and not see the results you were expecting. In cases where pets already have a heavy flea infestation, collars alone often aren’t enough at first — it usually requires treating the home and yard as well to fully break the flea life cycle. That said, your pets’ comfort is our priority, and we take it seriously that you did not see improvement after several weeks. We also want to clarify that all reviews for our products are from real customers — we do not pay for or fabricate feedback. Please reach out to us at [email protected] so we can review your order and work toward a resolution. We truly value your feedback and want the chance to make this right.

Response from FurLife™Aug 6, 2025

Thank you for bringing this to our attention, and we’re sorry to hear about your experience. The applicator you purchased is designed to last up to a year when used as directed, so it should not be empty after just two months. This certainly isn’t the experience we want for our customers, and we’d like to investigate what happened. Please contact us at [email protected] with your order details so we can review the situation and provide a proper solution. Your feedback is very important to us, and we want to ensure you receive the value and effectiveness you expected.

Response from FurLife™Aug 6, 2025

We are deeply sorry to hear about the loss of your beloved pet and the distressing experience you’ve had with our collars. Please accept our heartfelt condolences — we understand how devastating this must be for you. Our intention is always to provide safe and effective products for pets, and it’s very concerning to hear that you saw no improvement after nearly a month of use. In cases of severe infestations, collars alone sometimes aren’t enough, and additional measures (such as home and environmental treatments) are often necessary to fully eliminate fleas. That said, your experience is absolutely not what we want for any of our customers. Your pets’ health and your trust mean everything to us, and we are truly sorry for your loss.