Alvin
Julia was extremely helpful
Julia was extremely helpful

FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Alvin
Julia was extremely helpful
Sarah M.
Joan was extremely helpful and kind with getting a replacement. She made it extremely easy and proved why animal companies are better than any other company.
Stephanie D.
I love the smell and the great way this device works on fleas and ticks as well as repealing mosquitoes. I thank you Julia for the help you gave me. You are great. I got my order the next day. I recommend that everyone buy Furlife. It's a keeper and we'll worth the money.
Kathryn M.
I sent out my email with photos. Got a response within a hour. Wonderful service.
William S.
These things are junk if you have active dogs. They have replaced one for me but itvtiok a lot of hassle to get them to do it now the replacement has broken too.
Response from FurLife™Sep 7, 2025
Thank you for your feedback, and we’re very sorry to hear about your disappointing experience. We completely understand how frustrating it must be to go through the hassle of a replacement, only to have the new collar break again — especially with active dogs. Our collars are designed to be durable, but we recognize that highly active pets can put extra strain on them. We take this feedback seriously and are reviewing your case with our team to see how we can improve both the product’s durability and our replacement process to make it smoother for customers in the future. We truly appreciate you bringing this to our attention, as it helps us continue improving. If you’d like to share more details about your experience or need additional support, please don’t hesitate to reach out to us directly at [email protected]
Cindy D.
My email was answered in less than an hour. Joan was so kind and gave me options. I liked her so much that I ordered two more cat tags. Thanks so much.
Kathleen C.
I am truly grateful for the support given to me by Julia and Patrick from Furlife. I placed an order on 8/11/25 and it never arrived. I sent an email requesting assistance on 9/2/25. They informed me that my order was delayed in transit and ask if I would like a replacement to which I said yes. They responded to my inquiry very quickly.
Lisa
When customer service is needed, having human interaction with people who take the time to understand the situation makes all the difference. Joan and Julia found a very satisfying resolution yo my problem. I am so grateful not only for the products but also the strong customer support!