Adam M.
My package arrived damaged because of the mail service
My package arrived damaged because of the mail service. I contacted furlife customer service (Julia), who quickly responded and replaced my items free of charge. Highly recommend

FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Adam M.
My package arrived damaged because of the mail service. I contacted furlife customer service (Julia), who quickly responded and replaced my items free of charge. Highly recommend
Scott D.
Customer Service 9/25/ 2025
Sharon M.
I was very pleased to get a speedy response to my question "What is the shelf life of the Furlife collar?" Being offered a promotion for additional collars at a discounted rate at check out made sense to me knowing that the shelf life is 2 years. Thank you Julia!
Arielle C.
Julia was very helpful and kind. She was able to send me a replacement since I had just bought the product and was already messed up. I am glad she worked this out and the outcome was what I had hoped for.
Cheryl Lee D.
Julia and Patrick was very fast and friendly. I emailed them and within minutes they responded back. Very good communication with furlife
Paula K.
Despite the fact that my order from FurLife was not received, and the fact that it was not their fault, they were kind enough to reissue my order. Julie was extremely kind and helpful in the whole process. Thank you very much Julie.
Rich E.
I made a mistake when ordering. I had thought I had ordered for cats and after ordering I realized it was for dogs. I texted FurLife and Julia got back with me and took care of it and made it right. Thanks again Julia for your help. Can't wait to try it.
Shirley B.
Julie was quick to respond to my email of concern. She explained the product I was concerned about and gave me the opportunity to explain my concerns to her. Very patient and helpful.