TRACEY B.
This is my first order
This is my first order, I was thinking I ordered more so I asked, life gets busy and I forget sometimes, they were helpful, I have many cats, so I'm gonna order a few more today

FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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TRACEY B.
This is my first order, I was thinking I ordered more so I asked, life gets busy and I forget sometimes, they were helpful, I have many cats, so I'm gonna order a few more today
Cynthia S.
I had an issue and Julia was able to see that my order went through and I was so happy to know we will be receiving our order! Thank you for your help Julia I greatly appreciate your time!
Sarah K.
Absolutely great experience dealing with customer service regarding the pendant I purchased for my dog. I had an issue with the liquid leaking out. Patrick and Julia were super helpful with the issue and immediately sent out a replacement for it. Very fast responding to my emails and awesome customer service helping me find a resolution. Thank you Patrick and Julia for helping me and for your attentiveness to my concerns.
customer
I'm a big fan of this collar! I love that it is natural because my toddler and our dog are best buds and I was concerned about him coming into contact with chemicals from other products. Our dog spends most of his days outside on our partially wooded property and for 5 full months this collar kept him tick and flea free. It was awesome! Just ordered a new one.
Kristin T.
Don’t buy ! My dog usually gets a few ticks each year and so I wanted to try something new well I bought furlife which became a pheromone to attract fleas now we have a flea infestation haven’t seen a tick but rather see 3 or 4 a summer than now months of fleas that we not can’t get rid of !!!! Don’t BUY , customer service informed me takes a few weeks to see changes after I couple weeks contacted again to be told yeah now does meet the 30 day since it took 2 weeks to arrive after purchase ! Save your money unless you want flea infestation!!!! I have pictures of the fleas all around the furlife pendant !
Response from FurLife™Oct 14, 2025
Thank you for your feedback, and we're genuinely sorry to hear about the experience you've had. We completely understand how frustrating and overwhelming a flea infestation can be, especially when you were hoping to prevent exactly that. Our collars are formulated as a natural, plant-based alternative to traditional flea and tick treatments. While many customers have seen success, we also recognize that results can vary based on factors like the pet's environment, existing infestations, and individual sensitivities. What you’ve described clearly falls short of the experience we want for our customers — and we sincerely apologize. Regarding your interaction with customer service, we’d like to clarify that our 30-day money-back guarantee begins from the date of delivery, not the date of purchase. If your product took two weeks to arrive, those shipping days do not count against your guarantee window. We are sorry if this was not clearly communicated, and we encourage you to reach back out to us at [email protected] so we can review your case again and make it right. We also appreciate you sharing photos — that kind of feedback helps us investigate potential product issues and continuously improve. Thank you again for giving our product a try. We regret that it didn’t work for your situation, and we’re here to help however we can.
Robert M.
We have used Furlife for almost 3 years on our Rescue Pitt Bull. We have loved the product and continue to order as needed. We recently Rescued 2 Puppies (Mixed breed 8 weeks old) We wanted to protect them as we have a large fenced in yard that the dogs all love. Not having (puppies) before, (chewing stage) the module did not survive the puppy environment. I contacted support with questions and was competely sarisfied with the info given. Both Julia & Patrick offered excellent customer support. They went above and beyond and seemed to really care unlike the norm of today with a scripted response and no caring! Keep up the good work! Yes the product was replaced!
Jodi S.
I order the incorrect product. Sent an email and it was quickly addressed.
Matthew W.
I contacted customer service and Julia and Patrick were quick to resolve my issue. They were helpful and professional. Which will keep me coming back for FurLife products and service.