Candice M.
Great assistance with missing package
I got great responses back from Julia. She always responded back in a timely manner as well. She was very helpful with my missing package and arranged to have a new one sent immediately.

FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Candice M.
I got great responses back from Julia. She always responded back in a timely manner as well. She was very helpful with my missing package and arranged to have a new one sent immediately.
Denise M.
Gotta say these ppl go above and beyond to keep ya happy. I had a problem with my cartridge and they where graciously enough to send me another. I'm very pleased with how fast they resolved my predicament.
Robert B.
Julia was great, she assured me my order is on its way to me and have been very helpful and professional the whole time.
ROWLAND G S.
Julia fixed my order to what I selected on their website, not sure if it’s AI or not but at least they finally got the order right…
Bcos
Have been using Fur life, for little over two years, great products. Had a little hiccup with collar attachment. Contacted Fur Life and Julia assisted and quickly remedied the problem. Great customer service issued resolved in less than an hour. High recommended.
Joshua M.
Not only are their products great, but their customer support is next level good. Patrick was a pleasure to work with and responded faster than any other customer service personnel I’ve ever dealt with. The products do a phenomenal job of keeping all the nasties off of my pups and cats and we will forever be a raving fan. Buy more FurLife!!!
Kimberly
Julia was good. She helped me and the response time was good. They were able to get me what I needed.
Lesia
This is the same as Fursentials don’t waste your money. As it made my puppy and everyone in the household ill. It’s very potent and overpowering. They don’t answer emails so you’re just throwing your money away. AVOID AVOID AVOID
Response from FurLife™Jan 23, 2026
Thank you for your feedback and we’re truly sorry to hear about the distress this situation has caused you, your puppy, and your household, and we understand how upsetting that must be. Our products are made with ingredients that are generally considered safe and are carefully selected for pets; however, as with any product containing natural oils, individual sensitivities can occur. In cases where a dog or anyone in the household experiences discomfort or an adverse reaction, we always recommend stopping use immediately and ensuring the pet is comfortable. Your puppy’s health and safety are our top priorities. Regarding the strong scent you mentioned, some customers do find it potent at first, and sensitivity can vary from one household to another. We appreciate you bringing this to our attention, as feedback like yours helps us continue to review and improve our products. We’re also very sorry to hear that you felt unable to reach us. This is certainly not the experience we want for our customers. Please contact us directly at [email protected], and our customer support team will be happy to look into your case and assist you further. Thank you again for your feedback. We value hearing from our customers and hope to have the opportunity to address your concerns properly.