Michael N.
Patrick was extremely communicative and…
Patrick was extremely communicative and helpful and resolved my issue quickly. Great level of service, which is not always common with online businesses.

FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Michael N.
Patrick was extremely communicative and helpful and resolved my issue quickly. Great level of service, which is not always common with online businesses.
JOYCE
I was having an issue with a product I purchased a few months ago. I reached out and let Furlife know about the issue. I received a quick and helpful response from JeAnne and Roy. Both were very polite and the resolution was timely. Great job!
Vicky G.
My dog "Mia" has been wearing a Furlife collar for close to 4 years now. I love that it is all natural, with no chemicals and I have referred friends of mine to Furlife as well. Customer service is great. They are very helpful and fast with their feedback. Roy has answered a couple of questions for me. I am very pleased with Furlife.
Genesis M.
Treatment ball fell out of 2 of the collars and instead of them replacing it they offered a discount code for a new order. They don’t back their products so I won’t continue to back them
Response from FurLife™Sep 9, 2026
Hi Genesis, Thank you for sharing your experience. We’re sorry to hear that the treatment ball fell out of two of your collars and that the solution offered by our support team did not meet your expectations. We understand your disappointment, especially after already reaching out to us for assistance. We take product quality and customer satisfaction seriously, and we’d like to have your case reviewed again to see if there is a better way to resolve this for you. Please reply to your existing conversation with our support team at [email protected] and ask them to take another look at your case. We appreciate you bringing this to our attention and hope we have the opportunity to find a satisfactory solution for you.
Alberto N.
Literally poison to dogs. Dont buy. There's nothing that can be said to be a redeeming quality.
Response from FurLife™Sep 9, 2026
Hi Alberto, Thank you for sharing your concerns. We’re very sorry to hear that you had such a negative experience with our product. The ingredients used in our products are generally considered safe when used as directed. However, just like people, individual dogs can have different sensitivities or reactions to certain ingredients, including natural oils. If your dog experienced any discomfort or adverse reaction, we recommend discontinuing use immediately and consulting your veterinarian if you have any concerns about their health. We take reports like this seriously and would like to understand exactly what happened. Please contact our customer support team at [email protected] with your order details and information about your dog’s reaction so our team can look into your case again and work with you toward a solution. Your pet’s safety and well-being are extremely important to us, and we appreciate you bringing this experience to our attention.
Lauren R.
We love FurrLife for our four-year-old epileptic Goldendoodle, Oliver. It has been a wonderful product for him. We recently brought home a new Bernedoodle puppy, and during their rough puppy play, Oliver accidentally punctured her FurrLife collar. The customer service team was amazing and replaced it not just once, but twice! Julia and JeAnne were both incredibly kind, responsive, and helpful throughout the process. We are so grateful for the exceptional customer service and highly recommend FurrLife!
WENDY M.
Thank you so much. I panic here trying to figure out how to properly correct this. And was so pleasantly pleased the way they handled it! Quite the team there!! Thank you !!!!
Tommie S.
The customer service is fantastic. I had multiple communications with JeAnne, Julia and Glisson. I think I tend to not get my thoughts put down in writing the way I’m thinking them, so it seems every time I receive another response I had something else to ask and I’m truly sorry for that. Not once did they lose it on me. Each email was so kind, professional and they worked with me. Eventually we got all my thoughts out and I am a very happy new customer who will definitely be a repeat customer. My family and several friends are true dog lovers and I will pass on the information on the product as well as the awesome customer service I received to all my loved ones. Again thanks to JeAnne, Julia and Glisson. Take care, Sincerely, Willie Smith