FurLife™Reviews of getfurlife.com

Response from FurLife™Jan 23, 2026

Thank you for taking the time to share your experience. We’re truly sorry to hear that the product did not meet your expectations and that you were disappointed with both its performance and your interaction with our customer support team. We understand how frustrating it is to follow the instructions carefully and still not see the desired results. While our collars are designed to help repel fleas using 100% natural ingredients, effectiveness can vary depending on factors such as the environment, flea pressure, and individual pet sensitivity. That said, your feedback about the collar not working as expected is important to us. Regarding the oil bead coming off earlier than anticipated, this is certainly not the experience we want any customer to have. Our collars are intended to be durable and long-lasting, and we take reports like this very seriously. We regularly review product quality and feedback to ensure our standards are maintained. We’re also very sorry if you felt that your concerns were not properly addressed when you contacted us. That’s not the level of service we strive to provide. We would genuinely appreciate the opportunity to look into your case again and see how we can assist further. Please reach out to us directly at [email protected], and our team will be happy to review your situation in detail. Thank you again for your honest feedback. It helps us improve, and we hope we can regain your trust moving forward.

Response from FurLife™Jan 23, 2026

Thank you for taking the time to share your experience with our product. We take all feedback seriously and are here to support you and ensure the safety and comfort of your dog. We understand how upsetting and stressful it is to deal with fleas, especially when your dog has never had this issue before. We want to clarify that our collars are made with 100% natural ingredients designed to help repel fleas. However, individual pets can react differently, and effectiveness can vary depending on environmental factors and flea exposure levels. In some cases, dogs may have individual sensitivities, and if you notice that your dog is experiencing ongoing issues around the collar or chest area, we strongly recommend discontinuing use to ensure your pet’s comfort and well-being. We’re also very sorry to hear about your frustration with our customer support and the delays you experienced. That is certainly not the experience we aim to provide, and we regret if you felt unheard or dismissed. Your feedback is important to us, and we would appreciate the opportunity to review your case more thoroughly. Please contact us directly at [email protected], and our team will be happy to look into your situation again and see how we can assist. We value your feedback, as it helps us improve both our products and our service, and we hope we can address your concerns more appropriately moving forward.