FurLife™Reviews of getfurlife.com

I had a question about a previous order. Julia answered my question quickly and completely. I appreciated the quick response.

I had bought the flea supplement and my dogs are so picky .I didn't know I had auto ship I guess I felled to cancel in time.I reached out to Julia and she made sure we got it straightened out.

Julia made my mistake right!

Great customer service. Very prompt response & reply. But would've been nice to know days ago that my address had been flagged & my order was on hold. Was looking fwd to getting my order. As of right now; the customer service is the ONLY thing I've been happy with.

I have been using Furlife flea and tick products for nearly two years, including their natural flea collar, which has significantly impacted my dog’s well-being. Since starting to wear the collar, my dog's behavior and health have noticeably improved; he appears more energetic and less itchy. I appreciate that the product is made from natural ingredients, ensuring it doesn't irritate his digestive system or sensitive skin. Additionally, I was very impressed with the customer service, especially the representative Julie. She promptly responded to my email on the same day I contacted her and efficiently arranged for a replacement after I received a damaged product. Her attentive and respectful approach made me feel that my concerns were truly valued, and her quick resolution left a positive impression on me.

I accidentally used the wrong credit card when placing my order and reached out for help. Julia responded very quickly and got my order cancelled and refunded the credit card so I could reorder using the correct credit card. This happened on a Saturday evening and Julia was there to rectify my mistake! Thank you

I can’t begin to tell you how wonderful Julia is. I sent an email about an item I purchased she immediately responded I then did as she requested and a replacement is on the way. All within 24 hours. She did a fantastic job and I am so appreciative!!!!

Julia returned my email with a resolution to my issue. I was impressed by her quick response and professional no nonsense resolve.