Joy W.
Excellent support!
I made an error when ordering and Julia in support corrected it so fast! And, quickly issued a refund for the amount I over paid! Excellent business! Thank you Julia ❤️

FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Joy W.
I made an error when ordering and Julia in support corrected it so fast! And, quickly issued a refund for the amount I over paid! Excellent business! Thank you Julia ❤️
JS
My Package arrived damaged and missing one of the collars I ordered. Julia was very helpful and empathetical to my situation. She arranged for the missing collar to be sent. I am very confident in the product and rely on them to protect Dyna and Jersey. Thank you Julia for being so attentive and caring to my situation and for a quick resolution. I appreciate it very much.
Monique L.
My order from FurLife arrived incomplete. I checked my order conformation and there was a highlighted SUPPORT link easy to find. I explained the situation and I recieved an email from Julia the same day. She was apologetic and stated that a second collar was sent out with a new conformation and tracking number. WOW, same day service, that is incredible. Thank you FurLife for making great products that really work and having great contentious staff.
Pooter R.
Products seem to work great I always have excellent customer service with quick responses... Julia was extremely helpful
James G.
5 stars is to me to low give it 7.5 on that scale very gentle on your pets skin and it works with no chemical smell just a great product Thanks from my Dogs and me PS been using it for Two plus years
Elizabeth
So far this product has worked great! It’s small and my dogs don’t even notice it on their collars. The customer service has been great too!! We had an incident where my dogs were playing a little too rough and one dog punctured the other dog’s oil pendant. Julia was a big help when I reported the issue, and offered to send me a free replacement. I’ll be recommending this product to friends and family!
MusicMaven
I bought 2 FurLife pendants for my dog last spring (2025). I put one on him immediately & was pleased with the effectiveness of the tag until mid-July when I found a tick on his ear. I thought this flea & tick repellant was supposed to last for a year. I kept that pendant on for another week, thoroughly checking my dog for ticks every time he came in the house. I found more ticks with each passing day, so I decided to put the second FurLife on his collar. I noticed that the fresh pendant did not smell as pungent as the first tag did, but I didn’t think much of it. Until the ticks kept attaching to my dog - 1 to 4 of those little blood suckers most days. Really?!? After a month of this continuing problem, I decided that FurLife pendants don’t work to keep ticks off my dog. I read the 1 month return policy in the instruction paper, knew that I had purchased these 2 FurLife pendants 5 months earlier, so I threw them away with the intention of writing this review. I gave 2 stars because the FurLife tags did seem to work keeping fleas off the dog, but they absolutely did not work for repelling ticks.
Response from FurLife™Jan 23, 2026
Thank you for taking the time to share such a detailed review. We’re truly sorry to hear about your experience and understand how frustrating it is to continue finding ticks, especially after expecting year-long protection. While our pendants are designed to help repel fleas and ticks for up to 12 months, effectiveness can vary based on environmental conditions, seasonal tick pressure, and individual pet response. Unfortunately, during peak tick seasons or in high-exposure areas, natural repellents may not provide sufficient protection against ticks, even if they appear to help with fleas — as you observed. If ticks continue to attach, discontinuing use is the right decision, and we appreciate you carefully monitoring your dog throughout this process. Your feedback regarding the scent difference between pendants and the reduced effectiveness over time is valuable and has been noted. Thank you again for sharing your honest experience and for acknowledging both what worked and what didn’t. If you’d like to discuss your experience further, our support team is available at [email protected].
Stephanie H.
From my experience, the collar pendant seems to attract the pests it is intended to repel. Before using the product, we occasionally found ticks biting our dog on various parts of her body. After placing the pendant on her collar according to FurLife instructions, tick bites are more frequent. We're finding 2-3 ticks per week! The bites have become concentrated around her head/neck/shoulders - near the area where the little device sits. Customer support has refused any assistance and seems to have stopped responding to our requests.
Response from FurLife™Jan 23, 2026
Thank you for taking the time to share your experience. We’re truly sorry to hear about what you and your dog have been going through, and we understand how alarming it is to see an increase in tick bites, especially concentrated around the collar area. We want to be very clear that this is not the experience we want any customer to have. While our pendant is designed to help repel fleas and ticks using natural ingredients, it is not intended to increase pest activity, and if tick exposure has become more frequent, continuing use is not appropriate. We strongly recommend discontinuing use immediately to protect your dog’s comfort and safety. Although our ingredients are generally considered safe, individual sensitivities and environmental factors can play a significant role, and in some cases natural products may simply not be effective particularly in high tick-pressure areas. The concentration of bites near the neck could also indicate irritation or sensitivity, which makes stopping use the right decision. We’re also very concerned to hear that you feel unsupported and that communication with customer service stopped. That is not acceptable and does not reflect the level of care we aim to provide. We would genuinely like the opportunity to review your case properly. Please contact us again at [email protected], referencing your previous messages, so a member of our team can look into this and assist you further. Your feedback is important to us, and we regret the frustration this situation has caused you. Thank you for bringing this to our attention.