FurLife™Reviews of getfurlife.com

I seen my oder was wrong, I emailed support and Julia took care of it and it was about ten pm my time so thank u very much.

I am blown away by the responsiveness of customer service! I inquired about a product and had a few follow up emails. I am amazed how quick and thorough Julia and Patrick were helping me. I have never received such good customer service from any company I have ever worked with. Thank you so much!!! I look forward to using your products and feel comfortable and surprisingly taken care with your care. You are the first company that has done email customer service well!!!! Every other company should take notes.

First let me say, I am very happy with the Fur Life flea pendants. I sat down to order new pendants for my 3 fur babies and inadvertently used the wrong account to pay- I fired off my email explaining what I did and asked for a refund. Less than 24 hours later, I received a reply email from Julia telling me she processed my refund. I can not be happier with the product and customer service and especially with Julia. Bravo Fur Life!

I have yet to purchase this product, but I’m dismayed by the fact that most of the respondents concerning the product feedback spoke of Furlife’s customer service handling damaged products and very little was said about the efficacity of the product itself. So, I am still in the fence.

I had accidentally selected a couple items I did not intend to order. I emailed to see if my order could be revised. Julia fixed the order right away and emailed me to let me know. I appreciate her efficient service and help, despite it being my error. Thank you!

Had a snafu on our end for shipping and the item got returned by the post office.. worked with Ramon and Julia on getting another shipped out.. they were great! Thank y'all so much for the great customer service!!

I believe this is a good company. They have been very helpful with me. I was shocked to see the standard flea & tick treatments used the same pesticide used on crops, so I was excited to see there was a natural alternative. Although the company says the device you put on the collar lasts 12 months I decided to order 2 and change them every 6 months. That was 2025. I then decided, just to be on the safe side, to change them every 3 months, so I just ordered 4. I put the first one on, fresh out of the sealed box. After a week or two my Cairn Terrier started scratching a lot. When it didn't calm down after several days we took him to the vet. She found he was infested with fleas. So, now I have one that was only used a few weeks and three more, still sealed. But we have decided not to use them anymore. They apparently are not always effective. What a disappointment!

Julie and Patrick responded to my emails with quick responses. I didn't have to wait for response long at all. They answered ALL my questions. I felt like they were quite knowledgeable on the products and I felt very comfortable with their advice. So I purchased 5 products as soon as I had all my answers answered.