Celeste M.
Julia was great!!
Julia was great! Was able to resolve my issue promptly and with no problems or giving me the runaround! Fast and friendly, love it!!!!

FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing4,791 approved reviews, newest moderated first
Celeste M.
Julia was great! Was able to resolve my issue promptly and with no problems or giving me the runaround! Fast and friendly, love it!!!!
Amy
Your customer service is AWESOME ~ Julia is a Rock Star ~ addressed my request immediately ~ Love your Company ❤️❤️
Sandra
Julia was wonderful in helping me with an issue I had and the product is great for my dogs. Will continue using this product.
M K.
I ordered the wrong collar for my cat, and when I realized it with the order confirmation, I reached out to FurLife immediately. Even though it was the evening on a weekend, Julia got back to me and took care of my order so that I got the correct collar. I really appreciate the customer service and quick response!
Sarah
Simple concept. Bought the collar attachment in October 2025 and by February 2026 the pod inside had broke. When I emailed customer support I was told that that can happen if your pet plays rough. I have a lab. The money back guarantee is false, they said all they could do was offer a discount. I will never spend money on this again.
Response from FurLife™Feb 25, 2026
Thank you for taking the time to leave your feedback. We’re very sorry to hear that the pod inside your collar attachment broke after a few months and that you felt disappointed with the resolution offered. We understand how frustrating it must be, especially when you have an active Labrador and expect the product to hold up to everyday play. While rough play can sometimes impact the longevity of certain components, we completely recognize that durability is important and that this experience did not meet your expectations. We’re also sorry if there was any misunderstanding regarding our money-back guarantee. Transparency is very important to us, and it’s never our intention for any customer to feel misled or unheard. We would genuinely appreciate the opportunity to look into this again for you. Please contact us directly at [email protected], and our team will carefully review your case to see how we can further assist. We value your feedback and hope to have the chance to make this right.
Emily T.
I accidentally ordered two furlife collars seperately and Julia helped me fix my order in a very timely fashion. I've been using furlife for almost a year now and I love it. I have a service dog so we are out and about a lot! I also love to use as much natural stuff as possible instead of using harsh chemicals so I love using furlife collars! No fleas here! Thank you!
Kitty C.
Julia listed to my needs and responded quickly to resolve my issue. I am very pleased with her understanding and solving my request.
Rigo L.
Quick service and communication. Patrick answered my question in lightning speed.