FurLife™FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Kell
They have great customer service, my product was put in another mailbox and I was unable to retrieve it, i contacted them and they responded as well as sending me a new package. I can believe in this product and am very happy that it has no chemicals and that is organic. I am in the grooming industry.And many of my clients use this product as well.
Candice S.
I bought the bundle and received a smaller shampoo that was advertised I have sent more emails that I can count the responses are nothing but Bots I tried to contact the number and it is bogus they answer and then they say that they're phone support is unavailable and they disconnect no matter what time you call I can't get a real person through phone or email and you can't possibly get a refund if you can't get a hold of anybody do not give these people your money it's nothing but a scam
Response from FurLife™Mar 2, 2026
Thank you for sharing your feedback. We are very sorry to hear about your experience and the frustration it has caused you. We want to assure you that we are a legitimate US-based company and not a scam. We take concerns like yours very seriously. If you received a different size than you expected in your bundle, we would truly appreciate the opportunity to review your order details and clarify this for you. All product sizes are listed on our website, but we understand how this could feel misleading if something was not clear. We are also sorry to hear about the difficulty you experienced trying to reach our support team. While our system may send automated confirmations initially, all inquiries are handled by real team members. If you experienced issues with phone availability, we sincerely apologize for that inconvenience. Please contact us directly at [email protected] with your order number and write “Trustpilot Review” in the subject line. A senior member of our team will personally look into your case to ensure it is properly addressed. We appreciate your feedback and the opportunity to make this right.
Karen G.
I had an excellent customer service experience with my FurLife order. I had forgotten to add my discount code during the payment processing step. I received an almost immediate response and correction seamlessly made. We have been repeat customers of FurLife for 3 years. There products are safe and excellent and now I am pleased with what a great customer service team they have.
nina F.
Julie and the whole customer service team are great. Any question and they answer right away. Any concerns, they address it and do their upmost to resolve it. There are imitators out there but none come close to furlife! They were the first and only company for my dog!! The tag works, not necessarily for a whole year but even if you have to purchase a new one after 6 months it’s cheaper and has no side effects like the pills or other flea and tick options!! My 95 pound Henry thank you!
Richard B.
There was a minor issue with the items that were sent. I am extremely grateful in how quickly and proficient the situation was handled by FurLife's customer service representative Julia. I would like to thank Julia for the prompt action. Thanks Julia!
Andrea
Julia promptly addressed my email request without issue. Great customer service.
Elaine H.
I found a better discount code after I placed my order so I wrote to furlife and they gave me the better code and credited my account for the difference. I've been using the furlife pendants for the past 3 years and my dogs do well with them so far. We do not live in a wooded area. Thanks Julia for your help!
Jelena
Julia was amazing she helped me get my problem fixed faster than I thought it would be. I am excited to try this spray on my dogs and I hope it works.
