FurLife™Reviews of getfurlife.com

I mistakenly ordered fur life for cats and need them for dogs. I sent an email and received a quick response and Julia was able to change the order before it shipped,

This is my first time using for life. And I must say the customer service is amazing. Julia, who handled my problem, corrected it and refunded my money immediately I ordered the spray by mistake instead of the pendant. She quickly canceled the order and refunded me my money. I will re-order the pendant from them. Great customer service and I will let you know how the product is once I try it.

Julia was very helpful and quite to respond to my email. I appreciate her kindness!

Patrick was very helpful in helping me fix my order (my fault I ordered the wrong item) but he helped me quick and efficiently. Thank you Patrick! I look forward to buying from FurLife in the future!

I had a little issue with my pendant so I emailed furlife. They responded promptly and Julia was very helpful guiding me through the process to help me with my problem. This is the kind of customer service that will make me a lifelong customer. Thank you Julia and Furlife!!!

This is my second year ordering furlife. The first time I ordered the collars and when those were up I recently ordered the pendant’s. Unfortunately I found the pod on the floor leaking oils. I contacted customer service right away. Within no time I received a response from Patrick. He understood things happen and was able to send me out a replacement pod. Honestly this is the best service I’ve received from any company! I will definitely continue ordering from furlife and continue recommending it!

I read received an email back promptly and I do appreciate that. Thank you!

I made an order for three Green, flea and tick pendants, thinking I was getting them for my dogs, and after the purchase was completed, I realized it was for cats. Julia in the customer service department was so gracious to change my order and make sure that my dogs will be taken care of. I had asked to cancel the order and she just took it upon herself to change the order and I am so grateful thank you Julia from Fur Llife. Because of great customer service, I will be a Furever customer.