FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
getfurlife.com
Website
getfurlife.com
Category
Pet Stores
Location
Austin, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 15% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Glisson and Patrick. Was very help full with the problem with the fur life pendant
I would been happy with a replacement one and my money back as well in the time I had pendant and all the emails on this and the frustration but over all these two was great with helping me your experience with Glisson and Patrick was better the the 1 response I got They need to.
NR
Nancy R.
Siberian Husky
Thank you Ron for checking in, to see if it's working for My precious Husky. My Siberian Husky doesn't mind having it on, it's still a little to soon to know, if and hopefully it will work. Thank You
OT
Otto
Excellent Customer Service
Excellent Customer Service. Went above and beyond to help.
TB
Traci B.
This product doesn't work
This product doesn't work. My dog still has fleas on her. I'm sorry I wasted so much money on this product. It's been over a week and still fleas on my dog.
Response from FurLife™Apr 27, 2026
Thank you for taking the time to share your feedback, and we’re truly sorry to hear about your experience.
We understand how frustrating it can be to still see fleas after using the collar for over a week. It’s important to note that flea control is a process, as fleas have a lifecycle that includes eggs, larvae, and adults. While our collars begin working shortly after application, it can take a bit more time, typically a couple of weeks, for the full effect to become noticeable as existing fleas die off and new ones are prevented from developing.
Our collars are made with natural ingredients, which are designed to be gentle while still effective, but this can sometimes mean a more gradual impact compared to harsher chemical alternatives. Ensuring the collar fits properly and remains in consistent contact with your dog’s skin is also key for optimal results.
We completely understand your concerns and would really like the opportunity to make this right for you. Please reach out to us at [email protected], and our team will be happy to take a closer look at your situation and assist you further.
Thank you again for your feedback. We truly appreciate it and hope to regain your trust.
AS
andrea S.
Appreciated the very very quick…
Appreciated the very very quick responses from both emails I sent. There was definite care in the emails the Glisson wrote. Which I appreciated. I I am super excited to try these products. I've never put anything toxic on my dogs or cat. I would prefer them go with nothing versus the chemicals. So this is a super cool. I sure hope it works!
BB
Brooke B.
FurLife is amazing
FurLife is amazing! One of my tags came broken and leaking the oil and I threw it away not thinking. FurLife reached out to me and I told them what happened, the next email they sent me a tracking number to send my fur baby a new one.. I was not expecting that at all, I just figured I would order a new one eventually. I ordered 3 total 1 for each one of my fur babies and the other 2 work amazing. Here in Texas flies, mosquitoes,cats, fleas and ticks are a big issue and they haven't had none this product works wonderful, I dont like giving my dogs flea and tick pills because they are to harsh on the kidneys and liver, so this product is a must have if you feel the same. It does have a strong smell at first but it goes away in a day.. I really have to say Thank you to customer service for going above and beyond it really means alot...
BM
Brandy M.
Great product and customer service
Great product and even greater customer service. A few of the rubber loops that attach the product to the collars broke and Jeanne immediately sent me replacements.
My cats aren't scratching nearly as much as they used to and its only been 2 months.
MN
Mikayla&Nate H.
Doesn’t work
One collar lost the pendant in it that has the but repellent in only a few weeks. I just pulled a tick off of my other dog that was right next to the collar and it’s been on her less than 2 months and it’s supposed to last 12. Tried to reach out to support and never received anything.
Response from FurLife™Apr 27, 2026
Thank you for your feedback, and we’re very sorry to hear about your experience.
We understand how frustrating it must be to have a collar lose its pendant so quickly, especially since that component is essential for proper effectiveness. This is not the experience we want for our customers, and we take concerns about product durability very seriously.
We’re also sorry to hear that your dog still had a tick while wearing the collar within such a short period of use. While our collars are designed to help repel pests, factors like environment and exposure levels can play a role, and the issue with the pendant may have impacted the performance in your case.
We also sincerely apologize for the lack of response from our support team. That is not the level of service we aim to provide, and we understand how disappointing that must have been when trying to resolve the issue.
We would really appreciate the opportunity to make this right and look into both the product issue and your previous support request. Please reach out to us again at [email protected] so we can prioritize your case and assist you properly.
Thank you again for bringing this to our attention.