JOHN
Got actual response from Mat in one…
Got actual response from Mat in one day. Answered question and how to fix problem. (My screw up)

FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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JOHN
Got actual response from Mat in one day. Answered question and how to fix problem. (My screw up)
Ajsia D.
I had a really great experience with FurLife! Mat was super helpful, friendly, and took the time to answer all my questions. I really appreciate the support and the natural approach they offer for flea and tick protection. It’s clear they genuinely care about their customers and pets. Thank you again, Mat!
kevin W.
I have been using your furlife pendant for a month and it does Not work my dog has had multiple deer and wood ticks on her Very Disappointed
Response from FurLife™Apr 28, 2026
Thank you for taking the time to share your experience, and we're sorry to hear that the Furlife pendant has not worked as expected for your dog. We understand how disappointing it is to still find deer and wood ticks after a full month of use. Our pendants are made with 100% natural ingredients and are designed to help repel pests, but results can vary depending on factors such as your dog’s environment, level of exposure to ticks, and individual response. In areas with a high tick presence, additional preventative measures may be needed alongside the pendant to achieve better protection. We’d really appreciate the chance to look into your situation more closely and assist you further. Please reach out to us at [email protected] so our team can review your case and help find a suitable solution. Thank you again for your feedback.
Kyle R.
Put this on my dogs collar to prevent the chemicals in flea and tick medicine and we have found several ticks on her within 2 months of using. One tick was on there for at least a day and now she has Lyme disease. Would not recommend.
Response from FurLife™Apr 28, 2026
Thank you for sharing your experience, and we’re very sorry to hear about the situation with your dog. We understand how upsetting it is to find ticks despite using the pendant, especially over an extended period. Our pendant is made with natural ingredients and is designed to help repel fleas and ticks, but its effectiveness can vary depending on factors such as the environment, level of tick exposure, and individual pet response. In areas with higher tick activity, it may not always provide complete protection on its own. We truly take feedback like this seriously and are continuously working to improve our products and better support our customers. We would appreciate the opportunity to learn more about your experience and assist you further. Please reach out to us at [email protected] so our team can look into this more closely and help find a suitable solution. Thank you again for bringing this to our attention.
Lacey G.
Customer service was fast, friendly and had my problem solved in no time. I highly recommend this company as well as products!! My fur babies are well protected and my mind is set at ease knowing I have wonderful Customer Support anytime I might need it.
Steve
Glisson was very helpful. Caught my order which needed adjusting before it shipped (I had ordered 1 too many flea collars)which simplified the whole process Many thanks to your team.
Pamela L.
This product works great against fleas but is NOT effective on ticks. I bought this collar hoping to save my dog feom ticks more than anything. The ticks are bad in southern Ohio this year. I have sadly found multiple ticks on my dog even with wearing the furlife collar and flea and tick spray. Neither product was effective against the ticks only fleas.
Response from FurLife™Apr 28, 2026
Thank you for taking the time to share your experience, and we’re sorry to hear that the collar did not meet your expectations when it comes to tick protection. We’re glad to hear that you’ve seen positive results against fleas, but we completely understand how frustrating it is to still find ticks, especially with how severe they can be in certain areas like southern Ohio. Tick exposure levels can vary greatly by region, and in high-risk areas, natural products like ours may not always provide full protection on their own. Our collars are made with natural ingredients and are designed to help repel pests, but effectiveness can depend on environmental factors and individual pet response. In locations with heavy tick populations, additional protective measures are often needed. We truly value your feedback and take it seriously as we continue to improve our products. We would appreciate the opportunity to learn more about your experience and assist you further. Please feel free to reach out to us at [email protected] so our team can look into this more closely and help find a suitable solution. Thank you again for bringing this to our attention.
PR
As this was the first time trying this product, we had an issue with one of the five we purchased. I contacted FUrLife, took only a day to get a response and Mat provided an explanation --- not an excuse! I love that the product is 'non-chemical' and created with natural elements. Thank you for your support and I look forward to purchasing the pendants in for next year's protection.