Ronald C.
Outstanding customer service and one of…
Outstanding customer service and one of your representatives gilsson was very helpful thanks a million for the quick response 👍

FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Ronald C.
Outstanding customer service and one of your representatives gilsson was very helpful thanks a million for the quick response 👍
Kimberleigh P.
I paid full price for 2 of these FurLife pendants. They do NOT work, and it's NOT worth paying for this. My dogs have worn them now for 2 months, and have had more ticks on them than before I started using FurLife. I'm very disappointed. Don't recommend!
Response from FurLife™May 4, 2026
Thank you for your feedback, and we're very sorry to hear about your experience and disappointment. We understand how frustrating it must be to use the pendants consistently for two months and not see the expected results, especially when it comes to protecting your dogs from ticks. While many of our customers do see positive outcomes, effectiveness can vary depending on factors such as the environment, tick exposure levels, and individual pet differences. Our products are made with natural ingredients and are designed to provide a safer alternative to chemical treatments. However, in areas with high tick populations, additional preventive measures may sometimes be necessary alongside our pendants. We take your concerns seriously and would really appreciate the opportunity to look into this further for you. Please reach out to our support team at [email protected], and we will make sure a member of our team reviews your case in detail and works with you toward a satisfactory solution. Thank you again for bringing this to our attention. We are committed to improving and hope to restore your trust.
Patty
JeAnne has taken excellent care of my situation There are so many sites out there advising the Fur Life Pendant I choose your aite as I trusted you 1 year ago and I am a repeat customer I have 5 Doodles that I trust your product for them No Flea and or Ticks here Great product great customer service Thanks
Pamela
Julia and JeAnne were awesome! They were super quick to respond to and address my inquiry. I really appreciate it, thank you!
Tammy H.
I had an issue and it was taken care of very quickly. Excellent customer service.
Don
Julia at FurLife nailed it, and proved AI is not capable of handling customer service. Julia's job is safe. I have a very large dog, and the collar would not fit his neck, it was about 10 inches too short. I thought I had ordered the pendant product, but apparently I ordered the collar application. I emailed FurLife, and got an AI response stating in a round about about way, "thanks for your purchase, but there is nothing we can do." Julia's read my email, and immediately knew what I was inquiring about, the pendant application, as I was going to buy a long shoelace to secure the pendant to my dog as no collars fit him. Julia gave me a unbelievable deal to get the pendant. Much appreciated to Julia and FurLife for getting my dog squared away! Thank You! Don, real customer in Bailey, CO
sherrilsng
05/01/2026 I had accidentall ordered 2 extra products when placing my original order. And I had asked for a refund on them. They gladly did it with no problems. I really appreciate this company. Sherril Cornell
Krystal D.
I had placed my order and shortly after I received an email with a code for a percentage off. I messaged the company and Julia messaged me back stating that she was going to credit my account for a refund of that amount. You dont find many companies that are willing to do that. Thank you Julia!