FurLife™Reviews of getfurlife.com

My pendent arrived and was broken on one side. I sent a email and received a quick response. Telling me I would receive a new pendent. Julia was prompted and very nice.

Furlife sent out the basic email asking how we have enjoyed our product and I decided to share (don’t often complain or asking for refunds) that after two days our new pup busted the bubble and we had to toss it right away. Roy and Glisson insisted on offering a free replacement with no hesitation. Thank you to these two for their help and great customer service.

I have to give a huge shoutout to this Furlife! I accidentally ordered the wrong item for my pets, and even though it was completely unintentional on my part, they went above and beyond to make it right. It’s rare these days to find a company that truly believes in doing the right thing and genuinely cares about their customers. Their kindness, communication, and willingness to help absolutely exceeded my expectations. If you need anything for your pets, I highly recommend shopping with them. Great customer service like this deserves to be recognized!

Just want to say Matt and Glisson are great people. I am very happy with this product.

The experience and customer service I received have been great, but I’m disappointed with Furlife as a company. I ordered the nutrient powder in March 2026 and realized in April that it was already expired—just a month later. I reached out, and they sent a replacement… which was also expired in April 2026. Now it’s May 2026. At this point, it seems like there may be multiple batches expiring around the same time, so I’d caution others to check their products. I had planned to be a long-term customer (especially with a 6-month-old pup), but if I receive another expired product, I’m done—this is beyond frustrating. I do appreciate Glisson and JeAnne for their help, but having to repeatedly wait for a non-expired product has only added to the frustration.

I am so pleased with the service Glisson and JeAnne gave me. I was unable to use what I ordered and they came up with a solution quickly. Best customer service I’ve seen in a long time.

I received my two collars and immediately put on my dachshund. However, it didn't seem to do anything to keep fleas off. I tried fighting fleas with diatomaceous earth and other natural things to no avail. Finally, I gave him the pill which I hate to do. I would send these collars back and get my money back if I could.

Mat was not only helpful but knew his business as he answered me immediately upon receiving my inquiry. I will be back to purchase from your business in the future too. Thanks so much for having a great representative !