FurLife™FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Linda
I reached out with questions about FurLife and was surprised at how quickly their reply was. ROY answered all my questions and reassured me that my baby was protected. I appreciate companies with great customer service and you can count on FurLife for great products and service!
Jessica O.
My husband and I bought this last year. It worked very very well. This year we bought one. It wasn’t even half the strength to smell like the old like the one last year and it never never worked right and we’ve contacted the company several times and we’ve tried writing them and they say they get back to us and never do we’ve tried calling them, but they’ll never answer the phone. I don’t think I’d ever get this again unless they fix their problem.
Response from FurLife™May 20, 2026
Thank you for taking the time to share your feedback. We’re very sorry to hear that your recent experience did not match the positive results you had with our product last year. We understand your frustration regarding the weaker scent and reduced effectiveness of the collar, as well as the difficulty you experienced trying to reach our support team. That is certainly not the level of service we strive to provide, and we sincerely apologize for the inconvenience. Our collars are made with natural ingredients, and while minor variations in scent can sometimes occur between batches, the product should still meet our quality and performance standards. We truly appreciate you bringing this to our attention so we can continue improving both our products and customer experience. Please contact us directly at [email protected] with your order information so our team can review your case further and assist you properly. We value your support and hope to have the opportunity to restore your confidence in our products.
David
Although I have had the 2 FurLife pods for less than 30 day, I had 1 of them missing the collar pod after about 3 1/2 weeks. I messaged FurLife to ask if this was common and if they could do anything for me. Roy was very helpful and stood by their product. They said they will send me a replacement at no cost. I did attach a picture of the empty pod for their viewing. I’m pleased with their response an look forward to the replacement.
Allanah Z.
The customer service Roy and Raymond displayed to me and the advice they gave me was greatly appreciated! They were kind and attentive its nice to know the company truly cares for the customers and pets!
Toni C.
I txted about a few collars I received and Roy was a great help in letting me know that I could use them on a cat or dog.He contacted me in a timely manner.I very greatful for the response
Judy T.
Great customer service! My furlife pod was accidentally punctured while my dog was wearing it- and I inquired about how to order just the pod. Roy, Glisson & Julia quickly responded and sent me a new one free of charge. I love that this is a natural vs. chemical option-peace of mind
Shirley Meredith, M.
I love the FurLife collars! I had difficulty today placing my order for this season. Probably an internet issue. I ended up cancelling the order and emailing support for help. Roy in Support responded very quickly and corrected the issue without a problem and contacted me. Thank you so much Roy for the efficiency and help with the order!
Jill
JeAnne and Julia were very helpful in ensuring a new collar would be shipped!
