Jennifer B.
Customer service responded immediately…
Customer service responded immediately and is sending me a new kit as I requested!

Cheeky is listed under Personal Care.
Cheeky (getcheeky.com) has 340 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Personal Care · Orlando, Florida
Excellent

Personal Care · Grants Pass, Oregon
Excellent

Personal Care · Great Neck, NY
Excellent

Personal Care · Costa Mesa, California
Excellent
340 approved reviews, newest moderated first
Jennifer B.
Customer service responded immediately and is sending me a new kit as I requested!
JT
I had a 3MM night guard where I didn't do the subscription model, I did the one-time purchase and it's lasted two years, and still going. It was time for a new version. I went to the 2MM subscription model, and it's fantastic so far. The 2MM is thinner but still can take wear & tear from cleanings. Great price, huge fan and highly recommend any Cheeky option.
J C.
Review: If you are considering buying a Cheeky Inc. mouth guard kit, make sure you buy it exclusively from their official website. I bought a kit on eBay and quickly realized it was missing the mandatory pre-paid shipping label needed to send my completed dental impressions back to the lab.I exchanged at least 8 emails with Cheeky Inc. customer support to get a replacement label. On the eighth email, they told me they do not authorize any sales on eBay. When I asked them what I should do next with the completed kit, they completely ghosted me and stopped replying to my emails. Prospective Buyer Beware: Cheeky Inc. has a major issue with unauthorized sellers distributing their product kits online. If you end up with one of these kits, their customer service will completely abandon you and leave you with an unusable product. Avoid third-party listings entirely, or avoid this company altogether due to their terrible communication.Date of experience: June 2026
George V.
Don't get cheeky, the thing broke after just 2 month. They want 50$ to replace. Smells terrible
Joyce R.
My first mouthguard did not fit very well, and you are very gracious and offering me a second molding
Lora S.
Fabulous customer care !
Megan
Customer service was super helpful and prompt and even though it was my confusion it was taken care of.
LJ L.
Cheeky is always very helpful and accommodating. I received the next pair of retainers exactly as I hoped they would be - modified for the special situation I find myself in.