CheekyReviews of getcheeky.com

Horrible experience with this company and still have not gotten my money back. They do not communicate, had to reach out after not hearing from them when I sent in my impressions, since the first set didn't work they sent a new kit bit was just a couple forms stuffed in an envelope neither which fit my mouth. At that point asked for a refund, still have not received it, so im out $100 with no mouth guards delivered. Terrible company with bad customer service, dont get scammed.

First I never got the molding trays so I contacted customer service and they were finally sent out. Then I contacted customer support about whether or not my dental molds were received back to them, only to be told my order was somehow mysteriously cancelled. My online account info shows no cancellation. It’s been one mistake after another and have not received the product I paid for. I’m not real happy at this point.

Thank you Jerome for making my experience with Cheeky so simple!

I will NEVER purchase ANYTHING from this company ever again!!! I'd placed an order for a mouthguard, a return label had not been included in my mold kit. I reached out to the company, they gave me a hard time with locating my order. I finally received the return label, I sent the mold in and did not hear anything from them for over 3 months. I reached out, providing the tracking number and have basically told me that there's nothing they can do. They weren't able to track from my mailing address, my email or the tracking information. What's the point of a tracking number if it's not to locate a package. This is truly the worst experience I've ever had by a customer service representative!

Responses to my queries were prompt and polite. Cheeky's people are great!

I had expected everything to go without any snag but when my shipment arrived, it was missing a postpaid return address

They are very understanding and patient with me in getting the correct impression. Thank you for your great customer service.

Great speedy customer service.