Colette L.
Fraudulent company
This place is a scam! Ladies beware. I placed an order today and they tried to process a subscription when I specified None. My bank refused on my credit card as Cellu is a scam site and is in the Netherlands so be careful I saw reply from Cellu. My bank has flagged Cellu as a scam site. They have it flagged this is a well known bank. Also they sent me a new credit card cause your company Cellu kept trying to put purchases through on my credit card. At checkout I made sure I DID NOT CLICK ON REPEAT PURCHASES. IN THE REVIEWS LADIES COMPLAIN ABOUT THE CONSTANT SCAMMING PURCHASES ON THEIR CREDIT CARDS. SO AGAIN WHY WOULD A WELL KNOWN BANK FLAG CELLU AS A SCAM SITE 😠👎
Response from CelluAug 25, 2026
Thank you for sharing your concerns, Colette. We’re sorry for the worry and frustration this experience caused. We want to reassure you that Cellu is a legitimate business, and we take concerns about billing and subscriptions very seriously. Our subscription option is presented during checkout, but we understand that these options can sometimes be misunderstood, and we’re continually working to make the process as clear as possible. We’re sorry that your experience left you feeling concerned about your order. We genuinely value our customers’ trust and would be happy to review what happened and clarify any questions regarding your order. Thank you for bringing this to our attention.



