David B.
I ordered a bolt hero got it was…
I ordered a bolt hero got it was damaged I contact them said refund my purchase never happened. Contacted the like 8 times no answer. Bad company don't buy

BoltHero is built for what your ratchet can't reach. Our chain-driven offset extension wrench goes where standard ratchets give up, so the DIYers who refuse to lose to a bolt can keep the jobs they used to send to the shop in their own garage.
BOLTHERO (getbolthero.com) has 59 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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59 approved reviews, newest moderated first
David B.
I ordered a bolt hero got it was damaged I contact them said refund my purchase never happened. Contacted the like 8 times no answer. Bad company don't buy
William R. C.
Your order from is fraud. I ordered one tool and submitted my credit card info. Then a 25% coupon popped up so I clicked on it. The order changed to two (2) wrenches. I tried every way to cancel the order. Even tried the help button. I was told it was too late the order was already processed. I tried for a week to get ahold of someone. Lack of support.
Marshall Varnum I.
Well I have to admit I bought this tool after reading a lengthy Facebook post about it last month. I love the design and practicality of it. It in fact does take a while to receive and is more expensive than similar ones on Amazon. BUT I have just used it on my 87 Ford 250, and it is all its cracked up to be and more!! I had to bring my wife to the garage and show her how great this tool was. Highly recommended for anyone's tool box!!!
Response from BOLTHEROJul 20, 2026
Hi Marshall, Thanks for sharing! Cheers, The BoltHero Team
Stephen M.
Great product, glad I ran across the add showing plug replacement in Subarus.
Response from BOLTHEROJul 18, 2026
Hi Stephen, Thanks for sharing! Cheers, The BoltHero Team
Paul C.
Defective product. Limited email responses. among the final ones was asking for a video of the problem. Of which I sent. followed by their reply, do you want another, or a refund. And I asked for - ONE THAT WORKED. Of which, that is the end. I never got a replacement. Nor will they acknowledge the many emails since asking, - Where is my replacement Bolt Hero? I am currently asking my credit card company if I can get a refund for a defective product.
Ian H.
Do you wonder if this BOLTHERO is sturdy and well made? I did. .... and I can tell you it is. I bought a 'cheaper' version and it bends quite easy This one is sturdy, a tiny bit thicker but not so much as it can't fit in narrow areas. I love it. It arrived in good time, came very well packaged and I put it to use immediately. Very pleased with this product, it's quality and it comes with all the connectors you'd ever possibly need. I HIGHLY recommend this BOLTHERO.
Response from BOLTHEROJul 18, 2026
Hi Ian, Thanks for sharing! Cheers, The BoltHero Team
Mike D.
The tool is very cheaply made and i received a tool that was defective. I have got a big run around trying to return it and get my money back. All they offer me is half my money back and keep the defective tool. Do not purchase anything from this company!
Ian
This product is low quality for a high price. It also took a long time to arrive after purchase and payment. Similar product available online for less money and probably faster delivery. This now says unprompted review which is incorrect. I purchased the product. I got spammed with email in an attempt to remove my honest review. I am just saying it how I found the experience and the quality.