BoltHero is built for what your ratchet can't reach. Our chain-driven offset extension wrench goes where standard ratchets give up, so the DIYers who refuse to lose to a bolt can keep the jobs they used to send to the shop in their own garage.
BOLTHERO (getbolthero.com) has 59 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
getbolthero.com
Website
getbolthero.com
Category
Tools & Equipment
Location
Cheyenne
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 53% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Delivery was super fast. Bolthero haven't used the way I guess it was supposed to be used, but replaced headlights and had to adjust bolt for levelling of the beam and it worked a treat.
Response from BOLTHEROJul 14, 2026
Hi Adam,
Thanks for sharing!
Cheers, The BoltHero Team
CU
customer
Eaay to order
Eaay to order, timely shipping, the product is solid and useful.
Response from BOLTHEROJul 14, 2026
Hi,
Thanks for sharing!
Cheers, The BoltHero Team
RK
Richard K.
Quick delivery
Quick delivery. Well made.
Response from BOLTHEROJul 8, 2026
Hi Richard,
Thanks for sharing!
Cheers, The BoltHero Team
GN
Graeme N.
I've yet to find a use for this tool…
I've yet to find a use for this tool but it looks good.
Response from BOLTHEROJul 8, 2026
Hi Graeme,
Thanks for sharing!
Cheers, The BoltHero Team
WJ
Wanda J.
Surprise for hubby
My husband was pleasantly surprised to receive this gift for his birthday. He hasn't needed to use it yet, but, he was impressed with it.
Response from BOLTHEROJul 7, 2026
Hi Wanda,
Thanks for sharing!
Cheers, The BoltHero Team
RI
Richard
Poor comms
Poor comms, delivery longer than expected, failure to honour 50% credit for delays
overall a poor experience, hopefully when it arrives it will at least be fit for purpose
MR
Mike R.
Bolt hero is a fake Chinese spam…
Bolt hero is a fake Chinese spam website And Company that stole my money. Do not buy this Product
First, if this is a real company, then your business plan is the worst ever. Basically you are following a scammers business plan no contact phone numbers no verifiable business addresses supposedly set up in Wyoming with no address at the strip mall also, you have piss poor communication which to me seems like it is auto replies from an AI Computer All emails from you are trying to tell me you are a real company with those little communication as possible misleading if not faults information you’re Supposed product was supposedly invented in the USA, but it is made and ships from China Through a sketchy shipping carrier, and then whenever it was supposed to have arrived, the shipping stated it was returned to shipper in Inglewood California when it was shipped from China and it took three weeks to make it to the United States and then you state you cannot prove where the item is even though tracking, showed it as returned and delivered to shipper if I actually do get a full refund, I will still believe it is your way of trying to keep the scam going, and hoping I will remove my review which I will never do. The only reason you replied to this because your shady business practices, and after almost a month of emails requesting my full refund which the last week and a half you basically stopped replying and over 75 emails from you sometime in a row in one day which I related to as harassment from you to try to make me stop communicating and just go away, which will never happen either until I have my full refund and also me having to waste my time blocking you from my financial accounts and having to check my accounts daily to make sure you are not trying to steal my money I will never buy anything from your company and I will Let everybody know not to you, fall for your shady products and business practices.
Response from BOLTHEROJul 2, 2026
Hi Mike,
We're a real company and we're not keeping anyone's money. You're getting a full refund. It's clear our support let you down here, and that's on us to fix. We've found your order and someone from our team is reaching out to you today to sort it out directly.
The BoltHero Team
DM
Dean M.
I just like a few others began to think…this isn't a case of fraud, but after the flight into NYC and then it was given to the, sometimes not too fast, USPS it was delivered.
I just like a few others began to think I had come across another "Scam" as I did with another vendor that has never returned my emails or funds. Anyway my BoltHero wrench arrived today 7/1/2026, in good shape with the extra parts included. I had originally contacted BoltHero as to where my shipment was and was concerned that this might be a case of fraud. They assured me it wasn't and my shipment was still coming. It took approx. 10 days from ordering to arrival, can't wait to try it out on my wife's Subaru when I change the spark plugs.
Response from BOLTHEROJul 2, 2026
Hi Dean,
Thanks for sharing!
Cheers, The BoltHero Team