AKKOReviews of getakko.com

Simple claims and replacement process. Highly recommended. It took 2 days from placing claim to payment for replacement!

I have had Akko for a while now and thankfully had not had to use it, however, recently my Apple Watch stopped working. I made a claim and within a day they responded with simple next steps to process the review. After sending in a video of the device, I had money in my account the next day approved. Grateful for an easy process.

Bought AKKO to insure some of my devices at home. $15 a month to insure multiple devices sounds like a great deal, but the issue is once it comes time to cover those insured items, they will deny you for any reason they want. Had a TV that was damaged by my cats claws, and they will not insure it because they say deep scratches on a OLED TV screen are 'cosmetic' yet it is affecting the image quality. They also say I did not upload proper photos, but followed the app instructions. Also tried to upload many photos to show every single angle when registering my TV, but they have a limit of 3. Stay away from AKKO, unless you like spending money on insurance that does not actually cover anything. Update to AKKOs reply: Their information is false and couldn't be further from the truth. In the photos uploaded, I took a clear photo of the entire screen on as requested. There is no damage in that picture. Again, I tried to upload more photos to show every angle when registering, but their website/app only allows 3 photos (front, back, about page) Secondly they claim I am only 6 days into my projection plan, but I have my email as proof of me purchasing the plan on July 21st. Not only does this insurance company provide fake coverage they also openly lie about information that is documented. Stay away from this scam company.

The AKKO customer service team are very easy to work with and the instructions provided to process your claim are very easy to follow. Make sure the proper pictures are provided up front and after the device has been repaired...easy stuff. Once completed and the receipt provided, you pretty much get your money the next day. Thanks AKKO! JRF Gilbert, AZ

Cost of insurance and the number of items eligible to insure are far better than any other company I've found. Claims are straight forward and phone damage claims are paid same-day. Can't ask for more than that.

Have only been with Akko for 2 months when my watch came up missing. Made a claim on Saturday and received a response on Sunday that they were already working on my claim. After submitting the requested information I was paid a very fair replacement value for my watch.

I have many of my items insured with Akko. I just finished up with my first claim and it was a seamless process. My very expensive gaming keyboard was fried when I spilled ice water on it. I sent in pictures of it not working when I filed the claim. They asked me to have Best Buy confirm it cannot be fixed, but Best Buy doesn't work on keyboards and I'd already spoken with the keyboard's manufacturer who confirmed it cannot be fixed. Sent them this info and within a few days I had payment in my PayPal account for the device. I am now shopping for a replacement...which I will keep far from my ice cup!

I really love that AKKO makes the claims process so simple and easy. There’s no series of hurdles to jump through.