TitancoreReviews of get-titancore.com

Response from TitancoreJun 9, 2026

Thank you for your feedback — we’re glad to hear the non-stick process worked well for you. We’ve just sent you an email now regarding a small gift as a token of appreciation. Kindly check your inbox (and spam folder just in case), and feel free to reply there if you need anything else. If you have any other concerns about the lid or the pan in the future, you can also reach us anytime at [email protected]. The TitanCore Team

Response from TitancoreJun 9, 2026

Thank you for sharing your feedback. We’re very sorry to hear about your experience, especially regarding the product concerns and the lack of response from our support team. This is not the standard we aim to provide, and we fully understand your frustration. We’ve already reached out to you via email to help resolve this matter and discuss a full refund for your second order. Please kindly check your inbox (and spam/junk folder just in case) so we can assist you further as quickly as possible. We appreciate the opportunity to make this right for you. The TitanCore Team

Response from TitancoreMay 29, 2026

Hi Craig, Thank you for your feedback and we sincerely apologize for the experience you had. We would like to assure you that we have already responded to your emails and your case has been received by our team. We are very sorry for the delay in getting back to you earlier, as we experienced a temporary technical issue that affected our response time. We also sincerely apologize for the confusion with your order, the missing part, and the frustration caused by the cancellation request not being reflected in time due to express processing. Please be assured that your concern is now being actively handled. We have already forwarded the missing part issue to our team for confirmation, and we are working on the best possible resolution for you as quickly as possible. We truly regret the inconvenience this has caused you and understand your frustration. Our intention is always to provide a smooth experience, and we are sorry we did not meet that expectation in your case. We kindly ask you to allow us a chance to resolve this properly for you. If you are satisfied once everything is settled, we would greatly appreciate it if you could consider updating your Trustpilot review, as it helps us improve and continue supporting our customers. Thank you for your patience and understanding. The TitanCore Team

Response from TitancoreMay 29, 2026

Hi Joe, Thank you for your feedback, and we’re really sorry to hear about your experience with the pans. We also sincerely apologize that you did not receive a response to your previous emails. We experienced a temporary technical issue recently which affected our response time, but we understand how frustrating this must have been for you. Regarding your concern about the non-stick performance, we take this seriously. While our pans are designed with a high-performance non-stick coating, performance can vary depending on heat level, oil usage, and cooking method. However, we absolutely understand your disappointment if they are not meeting your expectations. We also want to help resolve this properly for you. We’ve checked our records but we’re currently unable to locate your order based on the information provided in your review. Could you kindly share your order number or the email used for purchase so we can assist you right away? Once we locate your order, we can offer the appropriate resolution—whether that’s troubleshooting guidance, a replacement, or a refund depending on your preference. We appreciate the opportunity to make this right for you and hope to resolve your concern as quickly as possible. The TitanCore Team

Response from TitancoreMay 20, 2026

Thank you for sharing your feedback — we’re sorry to hear that your experience with the pan didn’t meet your expectations. We understand how frustrating it is when food sticks, especially when you’re expecting a non-stick performance. In most cases, this comes down to cooking method rather than the pan itself. These pans are designed to perform best with proper preheating and low-to-medium heat, and using very high heat or adding food too early can cause sticking even with oil. We also apologize that you did not receive usage instructions with your order. That should have been included, and we’re working to improve that. To help you get the best results, here are our usage guides: https://shop-titancore.com/pages/usage-tips https://www.facebook.com/reel/2794073487631159 We genuinely want you to have a better experience with the product. If you’re open to it, we’d appreciate the chance to support you further and help troubleshoot your specific case. Please email us your order number at [email protected] so we can review your case properly and assist you further. The TitanCore Team

Response from TitancoreMay 20, 2026

Thanks for reaching out and sorry for the frustration caused by not receiving a reply. We’ve checked and we’re not seeing your previous emails come through on our side, which may sometimes happen due to spam filters or incorrect delivery routing. Could you please resend your message directly to us at [email protected] so we can make sure it’s received and prioritized? Once we receive your email, we’ll review your case right away and get back to you as quickly as possible. We appreciate your patience and the chance to help get this sorted for you. The TitanCore Team

Response from TitancoreMay 12, 2026

Thank you for sharing your honest feedback — we truly appreciate it. We’re glad to hear you find the pan good overall and that it performs better than many others you’ve tried. While our surface is designed to reduce sticking significantly, a small amount can still occur depending on heat level and cooking method, and we’re always happy to share tips to help you get the very best results. We’d also love to send you a little something as a thank you for your review. Please reach out to us at [email protected] and our team will take care of you. Thank you again for your support and for giving our pan a try!

Response from TitancoreMay 12, 2026

Thank you so much for your wonderful review! 🌟 We’re thrilled to hear that you’ve enjoyed cooking everything from bacon to steak and that the pan is performing exactly as it should — non-stick and easy to clean. Hand washing is a great way to keep it in top condition, so you’re doing it perfectly! We truly appreciate your patience with the delivery time and the simple assembly. Your understanding means a lot to us. We’d love to send you a little something as a thank you. Please reach out to us at [email protected] and our team will take care of you. Happy cooking, and thanks again for sharing your experience! 🍳