GessatoReviews of gessato.com

It was a positive experience all around!

Need to return a gift, but there is zero response via eMail for months, nor their online chat. Additionally, they have a Bay Area phone number, giving the impression of local, but package ended up coming from Australia. UPDATE: They did get back to me, after seeing this review. The restocking fee of 20% plus shipping makes it a costly return option. Suggest that any buyers be REALLY SURE that the product you are getting is for sure what you want.

What a joy to work with the team at Gessato. I roped them in to help me with a relatively small corporate gift order, and I truly couldn't have asked for a better partner! Apart from the fact that they were one of the only retailers who stocked the very beautiful speaker/radio I was hoping to send out, they put as much thought as I did into design, and personalization. Every step was painless, and their communication was impeccable. Everybody who received the gifts has been thrilled, and I was able to implement an idea that I had with better results than I could have hoped for. Thank you, thank you, thank you - this has been a highlight in the journey of my small organization, and I think this gift will be remembered by many for years to come.

I had a much needed repair for my Solari Dator 60 flip clock. Davide and Elda were extremely helpful with arranging for it to be shipped to and from Italy for the repairs. They kept me appraised at all times of costs, shipping, and an expected return date. Communication and expertise were exceptional. It was a pleasure working with them.

I received a table book that got damaged from the delivery box being crushed in shipment. Leo was quick to replace the book and make it right. I’m very grateful for his quick actions as this was a holiday gift. It’s nice to find such good customer service again.

Everything was perfect, well packaged for international shipping. Customer service was attentive and very nice throughout the entire process. Thank you!!!!

Reallly great!

I found some great items for my kitchen reasonably priced, delivery was fast, had additional questions which were answered right away via chat.