Gerhard's Appliance Inc.Reviews of gerhardsappliance.com

Ian was professional and knowledgeable. I love my new heavy duty washer! This is my second Gerhard’s purchase.

I had to search everywhere to find a window air conditioner. My wife reminded to consider Gerhard's and I'm so glad she did! They had, in stock, exactly what we were looking for. The purchase experience began with the exceptional help and service of a gentleman, by the name of Lawrence, I spoke with on the phone. He went above and beyond to ensure they had the item I wanted and provided exceptional, courteous and professional service. They have excellent systems in place that make the entire experience hassle free and expeditious. I placed by order over the phone and went to pick up the item. My in-store time was around 5 minutes, if that, and the clerks in the store were just as attentive and accommodating. I don't know why I didn't think of them first... this is our second purchase for an appliance from Gerhard's and it definitely won't be the last.

We have now purchased a refrigerator, dishwasher, washer and dryer and barbecue from Gerhard's. The quality of their appliances and service are superb! Ian was great; he was extremely helpful in guiding us to make the perfect selections for our needs. His honesty, integrity and knowledge have raised the bar for others to follow. He really went to bat for us and even came to our home and fixed a space issue when when the refrigerator and dishwasher didn't have enough clearance. Gerhard's communication was amazing; we were notified of delivery by telephone, email and text the day prior and also on the day of delivery when they were on the way. The installers were great; courteous and skilled. Ian is a real asset; we wouldn't make a selection without his advice and input! Highly recommend!!!

So far so good. Ian got me a great quote for two kitchens/laundry rooms despite having to work around the shortages and back orders related to Covid. Kudos for getting the job done so quickly.

Very fast response! Clear expectations.

Ian is great, very responsive and knowledge.

I need a new refrigerator ASAP and the big chain stores delivery time frames are 6-10 weeks.... I can’t wait that long. I called Gerhards and spoke with Mike, who checked on the computer for what I described I wanted, which he was able to find for me. I went into the store to make the purchase and was back out the door within 15 minutes. Fast, friendly, honest service and the exact refrigerator that I wanted will be delivered in 2 weeks. So far I am very satisfied, hoping the delivery goes just as smoothly.

Ian made all the difference in our choosing to buy from Gerhard’s rather than a big box store. Knowledge, fast action, and a winning offer - what a great combo! We’ll come to Gerhard’s first from now on.