Gerhard's Appliance Inc.Reviews of gerhardsappliance.com

I bought a washing machine on 12/28/20 and had a very enjoyable experience. Rich, my salesman, was professional and informative. My delivery went very well. The two men took my other washer and installed the new one in about 10-15 minutes and were also professional and courteous. I definitely recommend Gerhard’s! I went back because I purchased a refrigerator years ago and knew that they were competitive in pricing and handled everything professionally.

Worked with Nicole at Gerhard's Appliance and it was a great experience. I bought the Bosch dishwasher that fit exactly what I needed at a great price. I was also able to get a quick delivery/installation date, which was really important to me. I will absolutely continue buying appliances from Gerhardt's.

My husband and I purchased a Whirlpool refrigerator from the Doylestown store on September 18, 2020. Our salesperson was Rachael Prince. Rachael was very helpful and knowledgeable and made the entire process very easy. We received our delivery today and the delivery people where very personable and had everything set a ready in 20 minutes. We are very pleased with the service received from ease of purchase to delivery. I would highly recommend Gerhard's to any one in need of an appliance.

Ian Chapin is the best. I’ve been working with Ian for the last several years. He has helped me with appliances for my rental properties and my home. Before during and after the sale customer service and follow up is excellent. Always a pleasure to work with. Thanks. Karl.

It is my sincerest pleasure to write this review regarding the above and beyond service I received from the Gerhard's Customer Service staff. Jessica and Ashley were absolutely incredible in trying to help me address quality issues with my washer. To set the stage, I recently celebrated the birth of my 2nd child when my Samsung washer, purchased from Gerhards stopped working after only 4 months. After 5 repeated attempts of a Samsung tech to address the issues and countless hours (20+) of being on hold with customer service, I reached out to Gerhard's for help. Jessica and Ashley used every trick in the book to successfully get my washer replaced so I didn't have to take my newborn son to a laundromat during a pandemic. They tirelessly worked to make this right. As a result, I have immense faith in the Gerhard's brand and how they not only stand behind their products but also their reputation for customer service. I will forever be a Gerhard's customer hence forth because of what their hard work and diligence.

Very responsive and knowledgeable.

Ian C. is a gem. Lowes had canceled our refrigerator order without notifying us. He understood from the start that I might cancel the order if Best Buy came through on their earlier delivery date, but checked the warehouse and tagged the available unit for me and he courteously canceled the order at Gerhard's when I told him Best Buy delivered. Great customer service! The next time we need an appliance, I'll check out Gerhard's first.

Ian is an Ace! His customer service is second to none. I ask and he gets it done. He and your delivery drivers are professional and a dream to work with.