Gerber Collision & GlassReviews of gerbercollision.com

The staff and the quality workmanship is beyond words. The pictures say it all. But also the efficiency with this service they provide is all 10's no 5's. I would highly recommend this company to all or anyone looking for great work. A big thanks to the most courteous staff out there!....L. Kenney/Dylan Gibson

They did a fantastic job, and the repairs was completed prior to the estimated completion date. I would recommend them for any required body work.

EXCELLENT I came to the Gerber in La Grange, Illinois for an estimate to get the passenger side bumper reattached and I was told "give me your keys we'll give you a call in a short while" It was fixed and I was home in less than 2 hours Thanks to all involved -THANK YOU

Absolutely terrible experience! Took my vehicle on Thursday morning after making an appointment. They then never called, texted or updated. I had to call multiple times for an update. Then after 1 week, they stated that they would finally be getting to an estimate. Meanwhile I have been in a rental car and when they were told about this they were indifferent and casually quoted industry standards and that I was lucky to have their service. When they finally had an estimate, they called and asked if we wanted their estimate in a flippant and condescending manner. When they were then called to manage this and asked for a call back on multiple attempts, no call or text was returned. Finally had to pick up vehicle and they were again indifferent and even the GM Lindsay remained in her office, never apologized or sought to make amends. Overall a horrendous experience. We are now taking the vehicle to a reputable site. You would be better off going to a junkyard. By the appearances of the facility, I’m looking for Fred Sanford to come out! Disappointed!

Jonathan is GREAT to work with and he knows his cars! He shows great compassion and will treat your car like his own and give the best most upfront care. He is my go to guy! You will be pleased to have him work on one of your treasured possessions. He wears his heart on his sleeve and it shows. Give his a shot, you will not be disappointed. Salem, Oregon

This company is a fraud they won't even fix your car if your airbags deployed.. It's a good thing I didnt go through this company after seeing all these reviews. My experience is from the hawaii branch

DO NOT USE THIS COMAPNY! Our truck went in for MINOR dents caused by the Hurricane 10k and now it is a total loss due to Gerbers negligence..(70k?) 🤔 The insurance company only wants to pay us for what the truck would be worth now...NOT the way it was brought in. They have lied to the insurance company and to us. They said the 2 inches of water and the inside COMPLETELY covered in mold was to to a windshield crack. Our truck did not have a windshield crack...then they tried and backtrack blaming it on the glass company saying maybe there was a gap when they took the windshield out. ( I'm hoping the glass company sees this and stops working with them.! ) When my husband went to retrieve keys from our truck there was so much mold and water the keys were rusted!! the top was off no windshield no plastic no cover Nothing! complete disregard for their customers personal property! The manager who is completely dismissive said it was covered...where? Where is the tape where is the plastic where are the plastic on the seats during tear down?? This company should NEVER BE USED!! Take your money and go elsewhere! Also if your insurance company says you need to use this body shop please DO NOT!! We have gotten the run around since DECEMBER and the stress it has caused from Gerber I wouldn't wish on my enemies! We have before and during pictures that tell a whole mother story!

Excellent job. so happy with my experience. Customer service was professional, good communication, friendly, and excellent work done on my car. They were very patient and pleasant whenever I called. My car was completed prior to the date they said it would be done.