Gerber Collision & GlassReviews of gerbercollision.com

Today, Friday July 14, 2026, I went to your location on South Semoran Blvd here in Orlando for information and guidance on scratches on both my vehicles and Carlos was kind and nice enough, together with Juan by giving me super advice and support to correct the situation while assisting me in my problem. Mely, the office secretary/customer service representative likewise assisted me on my need for information and explained to me the various services offered at their location. It was a pleasure doing business with your staff. Thanks, Agustin Correa.

Courteous, timely service. Excellent work.

i was hit by another person. their Insurance paid to fix my car. My Car was not fixed properly and they had me come in a week later to look at the areas that were suppose to be fixed the first time and took pictures. i waited over a week to hear back from them and i heard nothing so i called several times before i could get someone on the phone.i was informed the Lady working on my claim was on vacation and would not be back for another week and the claim adjuster for the insurance company would not be back until July 20th. I feel the Insurance company did their part and paid to fix my car,But Gerber did not fix it rite and now they are waiting to get approval from the Insurance compant to fix it again since they did not do the job rite the first time. I do not feel the Insurance company is at fault they did their part. Gerber wants them to pay to fix it rite the way it should have been done the first time.which is making me wait longer to have my cart fixed this is ridiculous

Single female and Gerber Collision in Murfreesboro Tn South Church location has had my 2021for 4 weeks fixing a parking lot fender bender. Very slow work with zero communication. My experience was not good! Tammy Young Customer

Start to finish, best service in auto repair since 1971, you know, when business staff members gave 110% to make sure everything was done right... and guaranteed. Outstanding communication, clearly stated description of repairs, text or phone notification of completion of each phase of work, Golden Buzzer for work completed a day before promised completion date. Car looks brand new - no "settling" for something less than 100% !!!

I just picked up my 1996 Saturn SC2 that had some damage repaired by Gerber. They were so friendly and easy to work with and went out of their way to find the out-it date parts that it took to fix it. I'm especially happy with their staff. They're always friendly and easy to work with. I give them the highest rating of any repair shop I've ever used. Thank you for your wonderful support.

The company is Awesome. They are very professional and helpful. I had agreat experience with them with my Kia Sportage. They talked to myself and my husband when we got there, they explained to us what needed to be done. They left text messages to inform us of where they were as far as repairs were being done. They really kept us informed on everything happening with our vehicle whether is was by phone or text message. When we arrived to pick up the vehicle, we were walked to the vehicle and shown what had been done and they let us know that if we had any problems to contact them. They were Amazing!

I had a very poor experience with this body shop. On November 19, 2025, I brought my vehicle to this location for repairs. Approximately one month later, the vehicle was returned to me. Shortly after, I began experiencing multiple issues that were not present before the repair: * One headlight failed while I was driving on the highway. * The hood latch became loose and popped up. * The cover protecting the sensor fell off. * The trim cover beneath the hood was misaligned. * The fender began separating and popping out. I returned the vehicle to the shop four separate times between December and January to have these issues addressed. However, each visit seemed focused only on the specific problem I reported, despite the fact that multiple issues were evident. By February, after months of dealing with recurring problems, I decided to take the vehicle to a different body shop for an independent inspection. Unfortunately, that inspection revealed additional issues that had not been properly addressed. During this process, my insurance-covered rental period expired. As a result, I incurred approximately $4,000 in out-of-pocket expenses for a rental vehicle and experienced lost income due to the ongoing repairs and inconvenience. What concerns me most is not only the quality of the repairs, but the lack of accountability throughout the process. I trusted this shop to restore my vehicle properly, and instead I spent months dealing with repeated defects, additional repairs, and significant personal expense. I would not recommend this body shop based on my experience.