Gerber-Tools.comReviews of gerber-tools.com

Gerber Obsidian is a great pocket knife. Very solid tool. Has basic screwdrivers, file that most really need besides a great solid construction. That said, I sent two or three e-mails requesting knife be sent by USPS instead of United Parcel Service. Shipping was half the price. Postal service better service in my rural area. Called company customer service number. Two point Enterprises never got back to me. Feel ignored. Seemed like they got my money, delivered their product the way they wanted regardless of my wishes...case closed. Most of my issues with Northeast Missouri UPS service. Overpriced. Box was opened when it arrived. Knife loose in the package. Pouch was well sealed. Knife undamaged. Don't know if there was supposed to be a belt holder of any kind. Better to do business with Amazon.com or outside marketer. Two Point Enterprise web site defaulted back to UPS when I clicked USPS for shipping. Would not go back without shutting off web browser. Bottom line is five star rating on product. One star or less if an option for Two Point customer service.

I would definitely buy on this website again!! I ordered a folding knife + laser engraving. First I was a little bit afraid of the result as I couldn't get a preview of the text, but I turned out to be just perfect! Not to big, and quite discrete. I also had some trouble during my order: as my paypal account is registered in France, the store website automatically charged me for an expensive shipping in Europe and I didn't notice that before I validated the payment. I called the contact phone number to explain my situation.. thinking that I would never be refunded.. but I talked to the nicest man who immediately helped me and send me my money back the next minute without any discussion. I have to say he made my day!!!! This company definitely cares about its costumers and knows how to communicate. I really recommend it!!!!

I placed my order Sunday night, and with regular USPS shipping my tool arrived by Thursday. And it was engraved! The website is easily navigable, and for someone who knows little about knives I found it very easy to figure out what I wanted.

I ordered 6 crucial fast tools, for my groomsmen. I had all of them engraved and everything was perfect. Im truly impressed. I had questions and recieved quick replys from their customer service. the shipping was fast and its gerber, so you know the product is good.

I ordered gifts for my groomsmen from Gerber tools and they are great. Typically the other gifts you get are cheap knives that end up in a box somehwere, but these are great. I ordered 7 engraved knives and they arrived in 4 business days. As for the quality of the knives, they are Gerber, so you know it's good! I would highly recommend them, especially if you want your tools engraved!

Easy to find what I wanted at a great price and got it fast.

great communication, timely, and the product is awesome.

tool came fast for the shipping selected, tool is what i expected, the site was easy to navigate and often times had prices cheaper than that of other websites (ebay, amazon) for the same tool