Circle O S.
The trial is a hidden subscription you cannot cancel
I did a trial, and it didn't work out. I do not recall it saying anything about automatically charging you for a 90 day, and there's literally no way to cancel it on the website despite what the FAQ section says. I did create an account when I first did the diagnostic, but when I follow the directions to "My account" there is nothing there about making changes or active subscriptions; There is only more things you can choose to subscribe to and another diagnostic tool it wants you to do.
Response from GeologieMay 10, 2022
Thanks for the review, Circle O Six. We're super upfront about subscription details and include that information before, during and after purchase. It sounds like you maybe didn't activate your account with us after purchase of your 30-day trial. Feel free to check out our FAQ page on that, and don't hesitate to reach out to our support team for further assistance on this if you haven't already. Once your account is registered, you should be able to make any changes you might need to the subscription: bit.ly/georaccountregister



