GeologieReviews of geologie.com

Phenomenal customer service. Aleksandra did an job answering my questions and making adjustments to my order. By far one of the best customer services I've ever had.

Excellent customer service, and excellent products

Geologie has it figured out! From the set up and ease of navigating their website to the ordering process and receiving and using your products!

To begin with, Geologie’s website is very well structured, and allows us to shop easily without getting lost. Furthermore, they explain very well how to use or apply each product, which is very kind. Lastly, when we have a problem, they make sure that every single issue is being resolved in the shortest time possible. Fantastic

They charged my card 180+ dollars for one tiny moisturizer. Support is useless. Offers 40% when they make a mistake. You have to fix this. You quoted 21 dollars but charged me 180? I have to credit card dispute. What world do you guys live in?

*Update below* I want to return an un-opened, un-used order, that I received yesterday, but I have not been getting any responses, I left voicemails and emailed the customer service and also contacted them through chat. Horrible customer service! *Update: After I submitted this review, geologie customer service reached out and asked me to donate/get rid of the products with proof for a refund. I handed the products to my upstairs neighbor, took a picture and shared her email with geologie as proof. Within a couple hours, I received a refund. Thank you geologie for hearing me out! and I appreciate your willingness to accommodate me!

I absolutely love their cowash for many reasons and they make it more affordable with packs and other rewards deals that I truly appreciate. They have also sent me a full size surprise when I place a large order! Bonus! Likely a customer for life now. This is much cheaper for me and works better than the Co-Wash company I was with for two years.

The customer service representative was very helpful. She reached out to me to make sure everything was good a few days later. Very happy with my experience.