GeologieReviews of geologie.com

In the past 6 months that I've been using the products, I have contacted their support for questions and making adjustments to my subscription/what products are delivered to me. Their support agents, especially two of them I've been in contact, have been extremely helpful and patient with my newbie questions and have helped me to adjust my regimen/skincare routine for me. The products themselves, have improved my skin a little bit, and I'm hoping to see more improvements down the road.

Good Products and Service, easy to swap products if one is not working for you and customer service is helpful and quick to respond to requests.

They have great products and the service level is fantastic

I asked Aleksandra to help me switch out some items for some new items. She was responsive and kind and helpful! Can't wait to try the new stuff.

I’ve been using Geologie for about 1 year now and it has been the pivotal change in my skin’s appearance. I used to have acne all over my cheeks and a little on my forehead and chin. After a couple months I started seeing big changes; especially after the purging phase. My skin looks so much better now and is practically to being completely clear. I had a lot of guidance from professions from the Geologie staff throughout my journey. When I first got my skincare regiment from Geologie my skin got irritated and itchy, however, Andy at Geologie told me about this little thing called “Purging” and this is where you skin gets worse before it gets better and it means the product is actually working. I also expressed other concerns with the team at Geologie and they never backed down from helping me. All in all, with the quality of Geologie products and their fantastic customer support, there is no doubt that Geologie is the best skincare brand out there!

Never really knew I needed this till now. These products are excellent my skin has never looked better. Thank you Geologie!!!

Just finished up a dispute with them regarding the trial that others have discussed in this thread. To be honest, I have a hard time believing the positive reviews at all. I am assuming they are strictly talking from a product quality perspective because the best skincare product I have ever used would not be enough for me to recommend their company. I was offered a "FREE SAMPLE" in which I would receive 4 sample items for just the cost of shipping. I placed this order on May 3 and then on May 31, I was charged $195.89 for a monthly subscription of those 4 items + 1 item I had paid to be added to the free sample gift. At no point in the checkout process had I agreed to a monthly subscription. I do not doubt that they probably have it in 6pt font somewhere near the bottom but regardless, what we are now discussing is the use of incredibly deceptive marketing tactics. I emailed the company BEFORE the charge fully hit my account, requesting a refund and cancellation. They do not refund, they do not accept returns. Going from $8 shipping under the guise of a FREE GIFT to then being charged monthly for almost $200 is massively irresponsible, disingenuous, and exploitative. They do not care about their consumers despite the fact their charge on my account would've put me into over-drafting my account. This is not how you keep new business. Countless companies, including software companies and airlines, have been targeted with lawsuits by FTC for things like hiding fees or terms, and preventing easy cancellation. Geologie's marketing practices feel no different to me. I was able to receive a refund with my dispute, however, avoid the hassle completely and do not buy from this company!

This company is terrible!!! I didn't order $200 worth of skin care (original order just $42) and with NO RETURN policy. What a terrible way to scam customers!! Update: They did email me back offering me $20 off. The point is STILL I didn't order another $200 purchase so NO $20 won't settle this. Update 2: They decided to refund the purchase price but STILL would require that I PROVE to them that I donated the product to a non-profit or someone in need. Moral of the story: Don't order from this company or your credit card is at risk of being charged ANY large sum.