gentlebands.comReviews of gentlebands.com

Sent out a size 13 band. Claiming that's the most common. We'll I'm a 9 so it doesn't fit. They said keep it and we will send out a size 9. We'll weeks have gone by and no size 9 just an endless run around about it's being carefully meticulously hand crafted. We haven't seen our replacement and it's now been months

If we could give a zero star we would. My fiancé ordered a ring from this site, the listing had 6 pictures of the exact same ring with NO disclosure that the ring you receive may not be the one pictured. When he received the ring, it was completely different than what was pictured and looked like it was made of cheap plywood on the inside. Horrible quality and hideous. In contacting them, after a week of waiting, they told us that was the ring he ordered and that evidently they come in “variations” (meaning we’ll send you whatever ring we feel like, NOT the ring you chose and paid for) and he can exchange it for a different ring if he doesn’t like it. Why would you have 6 pictures of the exact same ring on the listing when chances are you will get something nothing like that?! The listing also advertises free, no questions asked, 30 days refunds which they aren’t offering. This company is dishonest and shady and from the looks of their reviews on SEVERAL different websites, it’s clear most people had the same horrible experience as we did. We have now had to file this as a fraudulent charge with our bank and I will be contacting the BBB and as well as writing this review on any and every platform I can find. BUYER BEWARE. This company is a scam!!!!

Cheap rings sourced from China, false claims all over the site about sourcing. They can be bought on Alibaba for 1-10$ and they're reselling them for hundreds.

I placed an order and have then became worried when I did not receive any email confirmation. The wrong cost was also taken, it should have been 80 but 100 was removed from my account. I have now entered a cancellation request via email as there is not an option on the website. I have seen the website is quite responsive on here and should I receive my refund I will happily raise from a 1*, however the difficulty in canceling, the concerns over legitimacy and the wrong charge being made currently warrants a 1*.

Was going to get a ring from this company but all seemed to good to be true placed the order had no confirmation email of order, then checks out here n trust poilet of the bad reviews of this company. Managed to get in touch to get the order cancelled which they did and refunded me in full to then have the cheek to try and take the money again off me when I had no order in place with them. Left with the fraud team, such a fraud company and the customer service is not much better.

Firstly - I did not actually purchase a ring from them so to be clear I did not see the ring I was interested in other than from pictures. However - after reading reviews about Gentlebands it prompted my to do a google lens search of the ring I was going to but from them. This resulted in me finding a Etsy seller who had the exact same pictures as shown on Gentlebands website (plus many more clearly taken at the same time). I emailed Gentlebands customer service to raise my concerns. To be fair I got a prompt reply which stated: "We Gentlebands are a company dedicated to designing and producing unique meteorite fragment jewelry. All of our product images are taken by our professional photographers internally, ensuring the authenticity and quality of the images." I returned an email to this asking if they had a different picture they could return of the ring with perhaps something which could tie it to them (their logo or card etc). The next day they did provide an image which (to me) confirmed my fears that they are producing cheaper quality replicas of other sellers products (whilst using images they have not produced to sell them). For info - the one on Etsy was four times the price of the one they are advertising (and the difference in quality showed as to why!). I would definitely do your own research before deciding to purchase from this company.

Maybe not a scam per se, but as close as it comes without totally stealing. A sub-par product, misleading website, and AI "customer service" named "Sarah." Good luck getting a refund, despite the promise on the website. I'm just glad I used my Amex card and was able to dispute the charge. STAY AWAY

Scam website. Rings made with cheap materials. Customer service is awful. STAY AWAY.