gentlebands.comReviews of gentlebands.com

I ordered the incorrect size band. Gentlebands customer care returned my weekend email to them right away even though their hours of operation clearly say Monday thru Friday Sarah answered me on a Saturday and Sunday. After the first email she gauranteed I would receive a new ring on the correct size even though wrong size was my fault. I sent a few more emails with questions for her and she responded quickly. We had several pleasant email exchanges and I am so very impressed with Gentlebands customer care and resizing policy. Will definately support this company for life! Thank you Sarah and Gentlebands!

I am pleased to be writing this unbiased review for what I regard to be a reputable and legit company.👍👍 I ordered a beautiful rendition of The One ring based off of The Lord of the Rings trilogy. The free shipping and delivery was within my expected time frame(approx. 2 weeks). While the gift box jokingly reminded me of a blacked out altoids tin, it was sufficiently padded inside well enough for transport. I also like that there was an included card of authenticity showing a unique serial number, date created, and designers/artists name. There might even be a cleaning cloth somewhere under the box's foam liner, but I haven't bothered digging it out as of yet. Now, for the ring itself. First off, this thing has some WEIGHT to it! I wasn't expecting a piece of jewelry to feel like a heavy polished rock on my finger, but I do like knowing that I'm wearing it. The 18k gold plated finish over tungsten is flawless. Not one imperfection was noticed upon my inspection. And, while I haven't the slightest clue how to read Elvish Tengwar, the full inscription on both the outer and inner circumference looks to be true to fiction. Based on the story, the words should glow when exposed to fire, but that's one detail I don't plan on testing😁. It was also located perfectly straight along the centerline of the 6mm band. It is a very nice replica! Next, the best part of all! The night I placed my order, I was a bit absent minded, and failed to enter a 20% discount code that was offered on the site after New Years. I was just so excited about the ring, that I punched all my cc info in, and hit place order. Guess I completely glanced right over the coupon code field. I quickly sent an email to customer service about my mistake, and got a reply within the day from Miss Sarah. This agent is a SUPERSTAR!! She graciously was able to refund the 20% difference and gave me a date range of when I could expect to see the savings returned to my card. It was a few days sooner than I was quoted. Finally, upon receiving my size 12 ring, I couldn't wait to wear it, so I quickly put it on my forefinger only to realize it was a bit too big. I only made a roughly estimated measurement in the dark when I selected the size. The fitment made me nervous as I would not want to lose "my precious" during my day to day. Again, I emailed Miss Sarah to inquire about a possible exchange for the 10.5 instead as there were very limited quantities of select sizes available. I was delighted when she replied that she would send me another one, in the correct size, free of cost, no exchange necessary! That is some AWESOME customer service in my book! Never had that great type of experience with an online company before. I am extremely satisfied with both my purchase, and fantastic service I received. This ring now fits like a glove, looks sharp, and will be a great conversation starter with my clients. Overall, I am very happy to have found this company and recommend them to anyone interested in some fine affordable digit jewelry! Thank you, much!!!

I writing to express my appreciation for what gentlebands did for me. To start, the ring really does fit and feel great. Love how cool it looks. I'm not a gold and diamonds kind of guy. They really understand that some guys like more rugged styles, yet still look sharp. The glowing part is also pretty cool. Anyway, the ring and the ordering experience is great. But here is the part I really had to mention. My ring can off, while working my job. Went down the drain with no way to recover it. I contacted gentlebands, and to my surprise. They said we will ship you a new ring asap for free. Now, I understand this is their policy. But they were quick and willing to just send me a new ring. No questions asked for free! All I can say is great rings, and great customer service. Will buy from. Them again!

I ordered a wedding band for my husband for Christmas as he lost his. I actually thought it wasn't going to come and it arrived today! Its beautiful.. i love everything about. Its heavy in weight. I just hope it fits!

I ordered a ring for my partner as a thank you for support during my pregnancy (free engraving, free lifetime replacement policy) Partner wasn't so keen on the design so I wrote to Customer service who were not only happy to exchange, they let me choose 2 rings to match the cost of the original and THEN let us keep the original anyway as a gift. The staff are lovely and I could not be happier.

I got this for my bf's birthday and wow I was not disappointed. It arrived incredible promptly and looks as beautiful as I expected.

It fits well! I enjoy the weight of it, and finished polish

Great customer service. Had an issue and they took care of it promptlt!