gentlebands.comReviews of gentlebands.com

I ordered a wedding ring from this company after seeing the unique whisky barrel band, had never seen anything like it before and ordered despite some of the negativr reviews, i incorrectly measured my finger and it was slightly too large, i emailed customer support late at night and by the time i had woke the next morning and had a email back condirming a re sizer would be sent to confirm the correct size and once i have the correct size they would send me a new ring with the same engravment on the original, unexpectedly they also said i can keep the original which by this point i had got married so was very happy with this, today the new ring arrived and fits perfect and i would recomend this company to anyone as i had nothing but a positive experience.

I am so amazed by the customer service this company offers. I ordered a ring for my husband and upon arrival, we realized it was too big. I reached out to exchange sizes but wasn't quite sure which size we needed. Gentlebands sent me a ring sizer for free for my husband to properly size his finger. I sent them the proper measurements and they offered to send me the correct size for free. It was such a relief to be treated so well, during such an exciting time of life. THANK YOU, Sarah!!

I got a ring for my husband a year ago. We loved it. It had our anniversary as an engraving because our original gold rings have it too. Well short story long, he lost the ring working, and we reached the company costumer service and they were super helpful. I got the life warranty and they replaced the ring with the engraving on it and at no cost! Like I even offered to pay the shipping and they had already shipped the item. LOVE this company and I’ll never get anything from anywhere else. Also to add the titanium doesn’t scratch, is really good material.

Got my husband his wedding band through them. Came exactly as pictured, engraving was perfect! Size was perfect!

I’m really surprised by all the negative reviews. I’m a genuine purchaser from the UK. I ordered myself a wedding ring in September 2024, I ordered a 12.5mm without actually reading all the advice on sizing. I contacted the company who sent me a what could only be described as a cable tie with the measurements on. Ordered a 9mm which was a little tight, the company sent it out with engraving at no charge to me. The ring was a little tight so I contacted them again thinking they’d get the hump. They replied with a really friendly email and then sent out the 9.5mm at no charge. The customer experience that I received can only be described as excellent. At no point did they attempt to charge me for the replacements which was my fault. I will be using them again this week and will follow up with another review.

Excellent service. Ordered my ring but I massively over sized it. Asked for an exchange but they simply sent me a new one with a revised size without having to send the original back! Was super helpful and responded on the same day. Ring looks fantastic and I am super pleased! Would use again for sure!

Ordered "the impact" as a wedding ring and had it engraved. Quick and easy to order, delivery was fast. The ring came and looks absolutely stunning. It is packaged in a neat little box with a certificate of craftsmanship and lifetime warranty. The only issue we had with the ring is that it was too big. Sent an email to gentlebands to explain the situation, they replied swiftly and sent us out a free ring sizer. Once i had the correct size they replaced the ring completely free of charge. This was straight forward without any hassle. New ring came and it fit perfectly!! Come the wedding day the ring got a hell of a lot of appreciation feom guests with how stunning it looks!

The rings themselves are very unique. The ring that I ended up getting was the fish hook! I've never seen anything like it. My hubby loves it and could not be more happy with it. It is a bit too big for his ring finger. It fits one of his and looks really nice. I thought about returning for a size smaller, but he loves it and can wear it as a necklace to. The free engraving really adds a nice touch to it all! Thank you!