Jerry S.
Top notch customer service and the…
Top notch customer service and the medical provider was pleasant and knowlegeable

General Medicine makes it easy to get the care you need, when you need it—from virtual visits to labs, imaging, referrals, and prescriptions. Most insurance accepted and up-front prices.
General Medicine (generalmedicine.co) has 878 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Jerry S.
Top notch customer service and the medical provider was pleasant and knowlegeable
wrldtrlvr
excellent and fast service and communication
witham
Everything was great and I was dealing with some pretty extensive things. I choose them because the wait was so long for in person visits locally (and I have great insurance). They organized things and placed orders for everything very quickly and had specialists that reviewed and provided suggestions, next steps and prescriptions when needed. I also can’t say enough about everyone I met with and how responsive the entire team was. If I had one knock, it would be that it’s not easy to see the same person for your issue and you can’t really do that yourself or at least I couldn’t figure it out so I ended up seeing 3 different Drs/NPs for the same issue initially. However, for the last appointment, I communicated this to them beforehand and they made sure I saw the same NP from my previous appointment. Minor inconvenience and A++ experience overall.
OngKar
Very responsive and good communication. This is often lacking in normal medical support options. In addition, it often takes weeks to get a simple doctor appointment, so being able to get medical appointments quickly and have good communication along the way is great.
Tim B.
Quick, thorough, Thoughtful service that continually delivers and helps me with my areas of concern.
Brandy B.
Email only reminder. No text. So if you don't check email frequently be sure of your appointment. My calendar changed the time zone of mine, as soon as I realized I tried to contact them but couldn't. No way to do so. I logged into the meeting, tried to send a note through there. Nothing. Instead I was charged 100. With no way to try to rectify the issue. It was 30 minutes. Not like hours or totally blew it off. It was a mistake and they have zero interest in helping.
Response from General MedicineJun 23, 2026
Thank you for sharing your experience. We understand how frustrating it can be when scheduling issues and communication challenges impact your care experience. The team is taking a deeper look at your case. Update: We reviewed your account and confirmed that 2 text reminders were sent from our system. However, it looks like you've been in contact with customer service and your issue has been resolved. Please reach out to [email protected] if you have further questions or concerns.
Coressah
Excellent communication easy to talk to about my medical records and blood work. Would Recommend
Amy D.
My experience was wonderful and quick! I needed a refill on my prescription and the doctor was nothing but kind and caring and made me feel heard. The process was seamless!