Mohammad Bonyan A.
Easy and convenient service with…
Easy and convenient service with professional staff

General Medicine makes it easy to get the care you need, when you need it—from virtual visits to labs, imaging, referrals, and prescriptions. Most insurance accepted and up-front prices.
General Medicine (generalmedicine.co) has 878 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Mohammad Bonyan A.
Easy and convenient service with professional staff
dave S.
Very professional. Quick to respond to any question that I had. Checking up on my progress. They truly care about you and making sure you are achieving the goals that you have set
Annetta H.
Physican listened to my concerns, clearly reviewed my medical history and current medications, and clearly explained all diagnoses and directions we would take. Her communication skills and expertise were excellent! I would highly recommend General Medicine.
Jennifer L.
I do like how prompt and easy you are with your questions and answers
Nicole C.
Clinician did not seem to listen to me or care about how I actually feel. Part of the issue may be that multiple clinicians were messaging me in chat within a short time frame, likely none of them really understood what was going on. It was not even clear if they were real people, may have been AI. Only went with them because I had no options and still regret it
Response from General MedicineAug 18, 2026
We're sorry that you didn't feel heard. I've shared this information with our clinical team so they can look at how your case was handled. Please note that the clinicians who messaged you were real, licensed individuals.
Ruth M.
I have been quoted a $25 copay, which was fine, considering that is the copay I expect with my insurance. At the end of my appointment which was about 3 minutes long I received an additional $30.25, it took me a while but I figured out it was for lab work, it was showing up as no insurance, i have insurance and my copay for labs is only 10.00, when I tried to reach out to somebody in reference to that charge, that by the way was never advised and as far as I know you shouldn't charge people for things before letting them know, I figured out that there's no actual way to speak with anybody. Later that afternoon I went to pick up the medication, turns out the prescription was sent in incorrectly, so now I am going to have to take only half of my medication while I try and figure out if they are going to even be able to fix this or if I'm going to be able to find another doctor. I had tried this service because I thought it was going to be easier than finding a new primary care physician turns out it only made things worse.
Response from General MedicineAug 18, 2026
Thanks for sharing your feedback. I've reached out to both our operations and clinical team to take a closer look at your case. I recognize this must have been a frustrating experience and therefore appreciate your patience as we work through what happened. Update: a ticket was submitted to take a closer look at the lab billing issue.
customer
Easy to use the site. Fast and efficient
Leslie H.
The process was extremely easy to navigate, nonjudgemental and affordable. This was the best decision I have made for my physical and mental health in a very long time.