Laura C.
My doctor was excellent in…
My doctor was excellent in understanding me.

General Medicine makes it easy to get the care you need, when you need it—from virtual visits to labs, imaging, referrals, and prescriptions. Most insurance accepted and up-front prices.
General Medicine (generalmedicine.co) has 878 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Laura C.
My doctor was excellent in understanding me.
Joel M.
I was charged for a visit that never happened. I made an apt on 9/13 around 1pm and it said some will text me around 12pm. I waited an never received a message. When I looked at the account it said 12pm 9/13, however I didn’t make the appointment until after 12pm that day so I could not have a same day in the past.
Response from General MedicineSep 15, 2026
Hi Joel, thanks for sending over your appointment details. Here's what we found. Your visit was scheduled on 9/13 for the following day, 9/14. It was a chat visit, which runs on a 3 hour window and should have been completed by 12pm that day. We did run behind schedule, which is why the text you were expecting around 12pm on 9/14 never went out. That's on us, and we're sorry it left you unsure in the interim whether the visit would happened at all. Our records show that your visit was completed on 9/14, so the charge for it is accurate. If anything about the charge amount itself looks off once you review see this timeline, please let us know and we'll take a closer look.
Stacey P.
The experience was good and Dr. Pomrenke was superb. He was really professional and definitely cared about me as a patient and my health.
Megan D.
Such friendly and caring staff. They always make me feel like I matter, much more so than traditional doctors offices where you are just a number and herded like buffalo into a room to be ignored. The doctors on this app care and take their time with you!
customer
Love this telehealth company!!!
Holly S.
Quick, straightforward, and very thorough and professional.
Kate
This is so easy to use and so personal , much better than going in person to see a doctor when I can talk and the comfort of my own home with providers that are actually listening and giving me their undivided attention
Natanderson
General Medicine is a dream come true. They are convenient and very helpful. The Doctors are friendly and they do not make you feel rushed when talking to them. I have really enjoyed my phone visit and convenient care options.