Nelly
I got responses when I needed…
I got responses when I needed assistance, and was given the answer needed

GemsNY is a New Jersey based fine jewelry and gemstone retailer specializing in natural gemstones, diamonds, and beautifully crafted jewelry. With a commitment to quality, transparency, and customer satisfaction, GemsNY offers a wide selection of precious and semi-precious gemstones, including sapphires, rubies, emeralds, tanzanites, aquamarines, and many more.At GemsNY, customers can explore an extensive collection of loose gemstones, engagement rings, wedding bands, earrings, pendants, and other fine jewelry. Our customization options allow customers to create personalized pieces by selecting their preferred gemstones, settings, and designs.We believe that buying fine jewelry should be a transparent, enjoyable, and confident experience. That's why we focus on providing detailed product information, competitive pricing, and personalized customer support throughout the purchasing journey.Whether you're searching for a timeless engagement ring, a meaningful anniversary gift, a rare gemstone, or a unique piece of jewelry, GemsNY strives to make every purchase special.Our mission is to make exceptional gemstones and fine jewelry accessible while maintaining high standards of craftsmanship, authenticity, and service.Discover beautiful gemstones, create something uniquely yours, and shop with confidence at GemsNY.com, where quality, value, and personalization come together.
GemsNY (gemsny.com) has 175 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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175 approved reviews, newest moderated first
Nelly
I got responses when I needed assistance, and was given the answer needed
Samuel T.
I love GemsNY. I have purchased multiple pendant and jewelry from them. Customer service is outstanding. They are very responsive and very helpful. They will help you pick the right stone, point out the best stone for the price and for your needs, especially with custome jewelry.
AS
For your own peace of mind, make sure to communicate on a recorded line whenever possible. The customer service is extremely poor, and the staff have demonstrated high-conflict behavior and dishonesty.
Megan S.
I bought a pair of peridot earrings a year ago. The team was not very knowledgable about the gems’ origins and other details. When I asked several questions while deciding whether to buy them I was met with “I’m not sure.” And no efforts to seek the answers. I ended up buying them and the earrings are lovely, but the stone in one earring is loose and rattling. Probably just from use, so no hate to the craftsmanship. The first interactions weren’t the warmest so I’m dragging my feet to call them to have it adjusted (if they do that).
Carlos A.
Professionalism, quality, transparency and great reference
S.Wolf
Ease of use during each transaction
Lyman C.
Great selection and pricing. Easy process and good communication
TW
Beautiful pair of earrings delivered as promised met my expectations.