GemAlgoReviews of gemalgo.com

Response from GemAlgoJul 25, 2026

Hi Carlo, Thank you for the detailed feedback. A few clarifications for anyone reading. On reporting: today we emailed a full account performance report to the address on file. It includes your account summary, open positions, realized profit and loss, and the complete closed trade log for your period to date, with every completed trade shown alongside its result. If it has not arrived, our support team will resend it immediately. You are right that in-app win and loss reporting is an area we are improving, and that work is underway. On the single trade you mention: a percentage move on one position is not a percentage move on an account. Orion caps exposure to any single name at roughly 4% of account equity, so a 20% move against one position works out to under 1% of account value. That is exactly what the position sizing rules are built to do, and it is why the system is designed to be judged as a portfolio rather than by any individual trade. On stock selection: Orion is a quantitative system. It evaluates thousands of U.S. listed securities against statistical and technical criteria rather than by brand recognition. Orion's live verified track record, including full trade history and the applicable disclosures, is published and independently viewable at https://marketlogs.io. That is the strategy record. Your individual account report, which reflects your own entry timing and positions, is the document we emailed you today. Past performance is not indicative of future results. On your capital: GemAlgo does not hold or lock client funds. Orion runs inside your own regulated brokerage account, your capital stays in your name, and our access is execution only with withdrawal permissions structurally disabled. The $25,000 figure is a recommended minimum to deploy the strategy, not money held by us. You can pause the algorithm or move your capital whenever you choose. The 12 month period applies to eligibility under our Satisfaction Guarantee on the software license, disclosed before purchase, because a systematic strategy is meant to be evaluated across multiple market environments rather than a two month window. We would welcome a call to walk through your report line by line. Please reach out to our support team and we will get it scheduled. The GemAlgo Team

Response from GemAlgoJul 21, 2026

Hi Joe, Thank you for taking the time to share your feedback. We genuinely appreciate it. It sounds like your main concern isn't the software itself, but that we could have done a better job explaining what to expect during the first few weeks. That's valuable feedback, and we'll use it to improve our onboarding experience. Unlike manual trading, Orion is designed to wait patiently for high-probability setups that meet its rules. Depending on market conditions, there can be periods with little or no trading activity. On average, Orion has executed approximately 52 trades per month over its verified 6.5-year history. That said, trading activity is not evenly distributed. Some weeks may have multiple trades, while other weeks may have few or none at all, depending entirely on market conditions and whether high-probability opportunities are present. We believe it's better to wait for quality setups than force trades when the odds are not in our favor. Regarding your brokerage account, this is completely normal. Since your account remains in your name at a regulated broker, there typically isn't an indication within the brokerage portal that an automated strategy is connected. The software communicates securely with your broker through the approved API connection in the background. You can also download the free GemAlgo mobile app from the Apple App Store or Google Play Store and securely connect it to your brokerage account. The app allows you to monitor your account, view trades, performance, and activity directly from your mobile device. For additional transparency, our complete verified 6.5-year performance history, including detailed trade logs, monthly results, and historical performance, is publicly available at MarketLogs.io. We'd love the opportunity to walk you through everything, answer your questions, and make sure you're completely comfortable with your setup and what to expect going forward. You can schedule a support call anytime at: https://invest.gemalgo.com/support Thank you again for your honest feedback. We look forward to earning that fifth star as your experience continues.

Response from GemAlgoJul 21, 2026

Hi Joe, Thank you for taking the time to share your feedback. We genuinely appreciate it. It sounds like your main concern isn't the software itself, but that we could have done a better job explaining what to expect during the first few weeks. That's valuable feedback, and we'll use it to improve our onboarding experience. Unlike manual trading, Orion is designed to wait patiently for high-probability setups that meet its rules. Depending on market conditions, there can be periods with little or no trading activity. On average, Orion has executed approximately 52 trades per month over its verified 6.5-year history. That said, trading activity is not evenly distributed. Some weeks may have multiple trades, while other weeks may have few or none at all, depending entirely on market conditions and whether high-probability opportunities are present. We believe it's better to wait for quality setups than force trades when the odds are not in our favor. Regarding your brokerage account, this is completely normal. Since your account remains in your name at a regulated broker, there typically isn't an indication within the brokerage portal that an automated strategy is connected. The software communicates securely with your broker through the approved API connection in the background. You can also download the free GemAlgo mobile app from the Apple App Store or Google Play Store and securely connect it to your brokerage account. The app allows you to monitor your account, view trades, performance, and activity directly from your mobile device. For additional transparency, our complete verified 6.5-year performance history, including detailed trade logs, monthly results, and historical performance, is publicly available at MarketLogs.io. We'd love the opportunity to walk you through everything, answer your questions, and make sure you're completely comfortable with your setup and what to expect going forward. You can schedule a support call anytime at: https://invest.gemalgo.com/support Thank you again for your honest feedback. We look forward to earning that fifth star as your experience continues.

Response from GemAlgoJul 1, 2026

Thank you, and welcome to GemAlgo. We remember those early conversations, and hesitation is exactly the right instinct when you are trusting a system with your capital. That is precisely why we put six years of live, real-money results in the open for anyone to inspect before they commit a dollar. Proof over promises is not a slogan for us, it is the whole standard. We are glad the Apollo futures strategy is matching what drew you to it: disciplined, steady, no emotional swings. That is the entire point of taking the human hand off the wheel. Our team, and StoneX on the brokerage side, are here whenever you need us. Thank you for putting your trust in us and for sharing your experience. Tee it high, The GemAlgo Team

Response from GemAlgoJul 1, 2026

Thank you for this, and I mean that. Feedback about a sales call is harder to hear than feedback about the product, and more useful, so I appreciate you taking the time. You have my apology. A pre-sales conversation should feel like two adults deciding whether there is a fit, never like being talked down to. That is not how we want anyone to experience this company, and if you felt you had to leave the call, we missed the mark. That is on us. I would genuinely like to understand what happened, both to make it right and to coach our team. Please reach me directly at [email protected] or 888-711-6013. No pitch, no pressure. And if GemAlgo still is not the right fit, I respect that completely and wish you well. Sean Beaman, Founder, GemAlgo

Response from GemAlgoJun 16, 2026

Hi Michael, great to have you with us and we appreciate you sharing your feedback. We can see you completed your onboarding with Stonex.com on June 6th. That was 10 days ago, not a month. Here is exactly what happened and why. Gold hit an all-time record high of $5,542 on January 29, 2026. Less than five months later it had fallen more than 21%. That is not a dip. That is a structural market shift. When a market enters price territory it has never seen before, the historical data the algorithm was trained on becomes incomplete. The system is operating in an environment it was never built for. At that point you have two choices: force trades and hope for the best, or protect capital and do the work. We do not hope. Capital preservation is our first rule. Drawdown control is our first rule. Risk management is our first rule. Everything else comes after. So we stopped. We recalibrated Apollo, retrained the model, stress-tested the system, and rebuilt it for the current market environment. Then we made it bigger. Here is what the upgrade produced. Three liquid markets. A more diversified capital base. A cleaner equity curve. Bot performance up 37%. Drawdowns held under 10%. This is not a bot that was sitting idle. This is a system that was being rebuilt to be more calibrated, more diversified, and more dangerous in the second half. Apollo is up 20% for the year. Gold itself gave back more than 21% from its peak. We protected those gains, upgraded the system, and expanded into new markets. Most firms would have kept trading through the noise and hoped for the best. We stopped, upgraded, diversified, and reloaded. The second half starts now and Apollo is live across gold, ES, and NQ futures. If you want to talk through your account directly, we are ready. [email protected] or invest.gemalgo.com/support. Sincerely, The GemAlgo Team

Response from GemAlgoMay 30, 2026

Larab, thank you so much for taking the time to share your experience! Thank you so much for taking the time to share your experience! We're thrilled to hear that the process felt transparent and pressure-free, that's exactly the environment we strive to create. Our team genuinely cares about making sure every client feels informed and comfortable every step of the way. We look forward to continuing to earn your trust and delivering results. Welcome to the GemAlgo family!

Response from GemAlgoMay 29, 2026

Update: Boris received our response here on Trustpilot and reached out to our toll-free number, where he was connected with senior representative Jerry. Jerry personally addressed each of the questions and concerns Boris raised in his review and in our response. The call lasted 28 minutes, and at the end Boris confirmed he had no further questions and was satisfied with the information provided and the level of product knowledge shared. We appreciate Boris taking that next step and are glad we had the opportunity to make things right. Boris, if you have any additional questions, GemAlgo is available 7 days a week via phone, text, chat, and email support. Thank you. Boris, Thank you for taking the time to share your feedback. We take every review seriously and appreciate the opportunity to respond. We're sorry to hear your intro call did not meet your expectations. You deserve clear, direct answers to straightforward questions, and we apologize if that was not your experience. To address your questions directly: What GemAlgo is: We are a software technology company, not an investment advisor, fund manager, or financial planner. We develop and license fully automated algorithmic trading software. Clients retain full ownership and control of their own brokerage accounts at all times. How long we have been around: GemAlgo's algorithm has been in live deployment for over six years, with a complete and verified trade-by-trade performance history available publicly at marketlogs.io. We are happy to walk anyone through that timeline clearly and in order. Track record: Our full six-year trade history and performance data is publicly available online and can be viewed at any time at the Market Logs Performance Dashboard: https://marketlogs.io/ Every trade, every month, going back six years is fully transparent and independently verifiable. We encourage anyone evaluating our software to review it in detail before making any decision. Regarding the question about your other assets: that question is sometimes asked to help determine whether algorithmic trading is an appropriate fit for a prospective client's broader financial situation. We understand how that could feel out of place, and we will take your feedback into account to ensure our intake process is clearer and more focused going forward. We would welcome the opportunity to connect again and answer your questions with the clarity and transparency you deserve. Please feel free to reach out to us directly at: [email protected] or book a live demo at https://www.gemalgo.com/demo. For anyone considering GemAlgo: You may be a strong fit if you: Have $25,000+ to allocate Understand systematic, rules-based investing Value verified performance data and transparency Prefer consistent, lower-risk compounding over speculation Have a 12+ month investment horizon This may not be the right fit if you: Are seeking guaranteed or rapid returns Want to evaluate results within a few weeks Prefer high-leverage or speculative strategies Are uncomfortable with any level of drawdown risk We are proud of the clients who share our long-term vision and the verified results we continue to deliver. GemAlgo Team [email protected] | 888-711-6013 PAST PERFORMANCE IS NOT A GUARANTEE OR A RELIABLE INDICATOR OF FUTURE RESULTS.