Joe E.
I don’t know right now.
I don’t know. Gemalgo never gave me a thumbnail scetch of what to expect. When my deposit was made in the compatible brokerage nothing happened. The brokerage account information does not indicate that a third party arrangement is in place to handle the account trades. It’s been a week and I see no action, when I called customer support I was told that essentially they do not trade very often, so I wait to see action. In the introduction phase it would have been nice to get a walk through of what to expect to allay and questions.
Response from GemAlgoJul 21, 2026
Hi Joe, Thank you for taking the time to share your feedback. We genuinely appreciate it. It sounds like your main concern isn't the software itself, but that we could have done a better job explaining what to expect during the first few weeks. That's valuable feedback, and we'll use it to improve our onboarding experience. Unlike manual trading, Orion is designed to wait patiently for high-probability setups that meet its rules. Depending on market conditions, there can be periods with little or no trading activity. On average, Orion has executed approximately 52 trades per month over its verified 6.5-year history. That said, trading activity is not evenly distributed. Some weeks may have multiple trades, while other weeks may have few or none at all, depending entirely on market conditions and whether high-probability opportunities are present. We believe it's better to wait for quality setups than force trades when the odds are not in our favor. Regarding your brokerage account, this is completely normal. Since your account remains in your name at a regulated broker, there typically isn't an indication within the brokerage portal that an automated strategy is connected. The software communicates securely with your broker through the approved API connection in the background. You can also download the free GemAlgo mobile app from the Apple App Store or Google Play Store and securely connect it to your brokerage account. The app allows you to monitor your account, view trades, performance, and activity directly from your mobile device. For additional transparency, our complete verified 6.5-year performance history, including detailed trade logs, monthly results, and historical performance, is publicly available at MarketLogs.io. We'd love the opportunity to walk you through everything, answer your questions, and make sure you're completely comfortable with your setup and what to expect going forward. You can schedule a support call anytime at: https://invest.gemalgo.com/support Thank you again for your honest feedback. We look forward to earning that fifth star as your experience continues.