GEICOReviews of geicocarinsurance.com

I absolutely love Geico! The rates are the lowest I could find, and I shopped around. The app is easy to navigate, and is extremely helpful. I am very happy with my policy, and the Geico representative was very nice and professional.

Geico customer service agents, Kelsey and Chloe, and a customer service agent who mumbled his name just lied through their teeth. I am a disabled senior citizen. I recently renewed my renters insurance for coverage of my rental unit. Geico is the agency-agent for travelers insurance. My policy payment was mailed early, to travelers ins. I called travelers customer service directly to make sure the check payment was applied and confirm my policy would not lapse. Concerned that my check was lost, I made a online payment. I continued to call travelers and geico. I finally learned that they took two payments and had no care in the world. I found one service agent who agreed to reimburse me for the online payment, within 4 days effective 7.24.21. Yesterday, 7.26.21, they again agreed to reimburse me promising me it was set online according to Chloe. She assured it would be in my account by today 7.27.21. It was not. I called again and spoke with the inebriated male male who said he would help me, then transferred me April in Virginia. She placed on hold then said check was mailed yesterday. She referred me A Supervisor at my request (Jillian). She is in Buffalo. She did not careen ounce that I am elderly, disabled, and on fixed income. Shame you agents at Geico. I gave this company Ten zeros: 0000000000. She said the check is in the mail, but I will call you tomorrow. They doubled paid my account and had no intentions of telling me. Is it a crime to abuse elderly and disabled customers in the USA?

Trust everything you hear about how horrible this company is. Granted, they are an insurance company and could care less about reviews, so that gives reviewers the all clear to go in on them and just how bad they are. Horrible at everything from dealing with customers, lying claims adjusters who could care less about how something negative in the process affects you. Have approved locations for repair work but don't follow through on anything. Management who is non existent because they don't care. Period.

I GIVE IM 4-5 STARS -VERY HELPFUL ,THEY explain facts , their deductibles - and are very helpful , they mail me a credit report ,that i was not at fault -for a hit and run --and a parked car ---ill reveiw the company who screwed up -- les --- exp --comming soon

We had a vehicle theft. The claims department at Geico left us with 0 satisfaction. Out of 5 phone messages and 2 email messages, we received 2 replies. The 2 replies that we received were days after messages were sent. We received next to no information on how to proceed.

This used to be an amazing company, now they just are error prone and they waste your time.

You can tell the intelligent's of the company by there commercials. Maybe first or second grade. There still in denial. Reetards. They killed 900 million trees and haven't replaced one....

I was with Geico for three years before I had my first car accident and their support took care of it admirably. It took a week for them to verify the claim, organize a repair and provide me with a courtesy car in the interim. A further ten days before my car got fixed, and a refund of my $250 deductible in a further month once they verified that it was a no-fault accident on my end.